Town Motors

Review quality analysis

Computed from 12 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Local Guide

  May 22, 2026

  I recently brought my Audi Q7 to this dealership for service and I had nothing short of a tremendous experience. Both Woody Mcfadden Service Advisor and Dan Hoffman master technician performed an amazing service on my vehicle. I have a low mileage Q7 and wanted to ensure I was taking care of current maintenance as well as preventative maintenance to insure the car ran properly. Both gentlemen were in touch with me during the time the care was in service. Both conversations over the phone and videos were excellent! I've been driving both Japanese and German cars for many years, I originally bought my car at another dealership however going forward town Audi will be the only place I have my car serviced

• GGoogle reviewer

  Local Guide

  Feb 4, 2026

  Only can speak to the service side of this place... Town Idiot Motors used to be basically ok... I've been coming here for 4+ years with three different cars ... in the last year I have had to fight with logic on three consecutive occasions in order not to be robbed blind ... the third and final fight was also the final straw -- I won't be darkening their doorstep ever again ... No idea what happened with these guys but one hand has no idea what the other is doing and you'd better cover your back pocket tightly or you're going to wonder what happened to your money and why you're back to see them again so soon after the last time ...

• GGoogle reviewer

  Dec 28, 2025

  I have been with Audi for more than a decade and I'm on my fifth car. It is a well documented lemon and they are not standing by it and they are making me take them to court (Lemon Law: my case has been accepted). Customer service is what kept me at Audi for over a decade and now Customer Service is what's driven me away. I've been treated horribly and asked for actual proof of all the issues, for which I have provided extensive video evidence. My car is no longer drivable, and I have been stranded for almost a week without a loaner. I am allowed to Uber and rent cars as part of the lemon law reimbursement, but I never should've been treated like this in the first place. They used to stand behind their products. Audi no longer cares and it's a shame.<br>UPDATE: I have been told a general manager was going to call me within a day after I spoke to Ace, sales manager, and three months later I still have not heard. A manager replied to this review, asking me to call him, which I did four h

• GGoogle reviewer

  Local Guide

  Feb 19, 2023

  Rating only — no comment.

• GGoogle reviewer

  Local Guide

  Dec 3, 2022

  An enjoyable car buying experience, and subsequent service appointments have all been easy. The dealership itself is also newly renovated and an easy place to hang out when getting your vehicle serviced.

• GGoogle reviewer

  Sep 8, 2022

  I've leased two cars from Town, and ended up buying the second one off lease.<br>These guys are great. Peri in finance is awesome! The sales team is great and I'd never take my car to anyone other than their service dept.<br>Most importantly, they are ethical! Car buying/selling can be intimidating and a hassle, not at Town.<br>Lastly, I ended up selling the car I bought privately. I was due a refund from the unused portion of the warranty, and I received the check three weeks earlier than Audi said I would. Didn't have to chase them, didn't have to follow up!