Orangetheory Fitness

Review quality analysis

Computed from 16 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Sep 5, 2026

  The staff was really great<br>Very welcoming and the workout was great<br>I highly recommend coming here

  Owner response · Sep 7, 2026

  It means a lot to know our team made you feel welcome from the start. We love creating a place where members can put in strong work and feel supported while doing it at OTF Hackensack.

• GGoogle reviewer

  Sep 4, 2026

  The class was great . Brian was really good and made sure that we got the most out of our workout. Jackie was great. Explained the classes and how to use the membership thoroughly. Very welcoming and took her time to make sure we understood the membership<br>I highly recommend coming here.

  Owner response · Sep 7, 2026

  Brian will appreciate the shoutout. It's awesome to hear how his coaching made an impact and helped you get more out of class. Jackie will appreciate hearing this too, and that welcoming support is a big part of what we want every visit to feel like at OTF Hackensack.

• GGoogle reviewer

  Sep 3, 2026

  I joined orange theory Hackensack this past summer and it has been life changing!! Actually makes me want to go work out. The instructors are all amazing and front desk staff are helpful and friendly! I'm excited to continue throughout the year!

  Owner response · Sep 3, 2026

  It's great to know the coaching at OTF Hackensack made such a real impact on your experience. Hearing that the classes have become something you genuinely want to show up for says a lot about the kind of momentum our coaches work to build. Our front desk team is there to help with questions and make each visit easier as you keep going through the year.

• GGoogle reviewer

  Local Guide

  Sep 3, 2026

  Took my first class today

  Owner response · Sep 3, 2026

  Starting with your first class is a big step, and we're glad your visit to OTF Hackensack got off to a strong start. We love being a place where members can jump in, feel supported, and build momentum from day one.

• GGoogle reviewer

  Local Guide

  Sep 2, 2026

  I think the thing I appreciate most about OTF is that they really help you "embrace the suck" that is working out for most people. There are no empty promises that it will ever get easier. They keep it real with the ethos that if you show up and try, you will be better for it. Coach turnover is low, facility is clean, membership is reasonable, and if you don't come to class for a few weeks they call to check on you. I appreciate that accountability. Sometimes the music is too loud but that's probably because I'm old. :)

  Owner response · Sep 2, 2026

  That honest, no-shortcuts approach is a big part of what makes showing up feel worthwhile. Accountability matters, and our team puts real care into keeping the studio in top shape with daily cleaning and extra attention to high-touch areas so members can count on a comfortable space at OTF Hackensack. We appreciate you calling out the realness behind the work and the support that keeps people coming back.

• GGoogle reviewer

  Sep 2, 2026

  Great staff and amazing workout here! :)

  Owner response · Sep 3, 2026

  It's great to know the staff made your time with us stand out. That kind of energy helps make every class at OTF Hackensack feel motivating and welcoming.