Family Care Vision Center: Purnell Schorn OD
31 Park Ave
Our office has been serving the eye care for Rutherford and the surrounding areas since 1886. We look forward to another century of caring for the eyes of our much loved patients.
Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.
In Rutherford
#52 / Health
View category →
In Rutherford overall
#353 of all businesses
Optometry & Eye Care
#5 in town
Composite score
1 / 100
rating · quality · popularity
Review quality analysis
Computed from 14 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).
What customers mention
Nearby similar stores
Google's picks for similar optometry & eye care near Rutherford.
Customer reviews
Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.
- GGoogle reviewerSep 11, 2024
I went to for eye exam two days ago everyone was pretty good.. I appreciate.
- GGoogle reviewerLocal GuideJan 8, 2024
This is by far the best eye doctor I have ever visted - hands down. Not only was I treated with care and diligence, but Dr Schorn explained everything in great detail, gave advice on how to take preventative measures and had outstanding tips. Everything was super transparent and clear. Highly recommended!
- GGoogle reviewerDec 28, 2023
They were great for the first few years but on my last visit I paid for lenses that I never received and they refuse to return my calls to discuss a refund or what happened to the lenses.
Owner response · Sep 6, 2024
Michael, we are sorry for your disappointment. But as you requested, you did not want to leave your frame and wanted us to make lenses up to a pattern of your frame. That was done so and the lenses have been at the office since July 31rst. You applied for a chargeback from your credit card and we authorized the return of your money except for the $10 co-pay. We were fine with eating the lenses that you ordered and thought you had changed your mind. Not much more that our office can do because as
- GGoogle reviewerLocal GuideAug 17, 2019
Rating only — no comment.
- GGoogle reviewerLocal GuideMay 16, 2018
Front desk are very rude.
- GGoogle reviewerMar 3, 2018
I was scammed! They had some guy that claimed to be an optometrist. I fell for it... First he gives me 2 different prescriptions, one.for each eye. This way, I have to buy 2 boxes at a time. This guy tells me no. They will split the box. I believed him and when I went to but the box, the lady at front desk with blonde hair told me No! When I asked to speak to that supposed eye doctor, she told me No! So I left and went to a REAL eye doctor, and what do you know? I am back to same prescription as past 30 years. The Purnell family was always the best. I have been going to them since 1998. Then a few years ago this happened and I will never go back! I never write posts, but they suck so bad, I had to take the time to share the fact that they are a scam!!! Just want money!!!
Owner response · Sep 8, 2018
We are sorry you feel that way about our office. And as the third Dr. Purnell in the business, we try to make our patients happy, obviously we did not do so in your case.
Sponsored Ranking. Positions are bought through owner and customer bids, not awarded on quality. BergenHub helps Bergen County businesses get discovered; it does not rate their service.