750 Valley Brook Ave
Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.
In Lyndhurst
#48 / Health
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In Lyndhurst overall
#429 of all businesses
Primary Care & Medical Clinic
#6 in town
Composite score
0 / 100
rating · quality · popularity
Review quality analysis
Computed from 14 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).
What customers mention
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Google's picks for similar primary care & medical clinic near Lyndhurst.
Customer reviews
Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.
- GGoogle reviewerSep 2, 2026
If I could give 0 stars I would. Came in here this morning with a medical emergency just to be turned away. They said "you need to be an established patient" I asked for an appointment but since the last appt was in 2012, they REFUSED to even give us an appointment because they need medical recorders from a primery dr we advised we did not have. Only to later give us the boot advising to go to urgent care or the ER. Last I knew, it was illegal to turn people away looking for medical help... interesting suppose this is something to look into deeper. Absolutely disgusting behavior, 0 empathy, the manager was the worse person to "handle the situation" with we have a protocol.<br><br>------<br>Quick update, it was a heart attack. Good thing we got to the ER on time. I WILL never forgive this location for almost costing me my mothers life for their incompetence and negligence.
- GGoogle reviewerJul 8, 2026
Website lies about taking patients without insurance
- GGoogle reviewerMay 13, 2026
I would not personally recommend being seen at FirstCare. It seems difficult for them to complete basic office tasks i.e. answer or return phone calls and messages. While this can make getting an appointment difficult, the in-office experience was even more disheartening. During my visit there, Dr. George Ambrosio didn't seem to care to go over relevant medical history, made vague and confusing medical statements, and was overall an incompetent clinician at best. At worst, he is a direct harm to his patients and their recovery. It is my opinion that if he led his interactions with compassion and knowledge, perhaps he would be able to make more accurate diagnoses or even give appropriate referrals, both of which he found difficult to do. After I had my encounter with him, it makes perfect sense why this doctor faced a lawsuit for gross negligence and malpractice. If someone can't catch a large, malignant tumor on a radiograph, certainly it would be difficult for this person to diagnose
- GGoogle reviewerOct 30, 2025
Been going here for years, however lately the billing is out of control and now this tops it I went for my annual physical, which is covered once a year and still managed to get billed in the mail for $109!!!! The billing department takes forever to call you back. They don't answer insurance calls. they try to tell you that you were seen for more than physical and given refills..umm i was asked if I needed any being I go every 3months.... They probably won't care about this review or if I ever go back again.....
- GGoogle reviewerLocal GuideOct 22, 2025
I had an appointment and when I arrived, they told me they had been calling me -- which is not true, as I had no missed calls or voicemails. They also said I needed my medical records, something they should have requested when I scheduled the appointment. I don't have a primary doctor or previous records since I'm new to the U.S. They refused to see me, and the staff was unprofessional and unhelpful. This was one of the worst customer service experiences I've ever had, especially at a medical office that's supposed to care for people.
- GGoogle reviewerAug 25, 2025
They are very attentive and caring from the front desk to the doctors and nurses. I have been with them for 30 years.
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