James E. Hanson Management Company

Review quality analysis

Computed from 14 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Local Guide

  Jan 9, 2026

  Absolutely great service here

• GGoogle reviewer

  Local Guide

  Nov 17, 2025

  Just wanted to share my lovely experience with this management company. THEY are HORRIBLE! My apartment was flooded 2 Months ago. I came home and water was coming down like a waterfall from the kitchen above me. I was told to call Cindy at Hanson management as she would take care of my issue. Well she is the worst customer service person and is completely useless at her job. 2 month later nothing was done with my moldy carpet or brown stained ceiling tiles. She told me the owner of the building isn't going to replace my carpet but she was going to put my carpet through the renters insurance from the gentleman above me. Did that happen NO...she blows you off and then gets nasty on the phone. She tells you lies and then she says she never said that. She curse at customers....really professional. She yells and raises her voice and then when you tell her she is yelling at you she hangs up the phone.<br>My rent is now going to hakcensack courts until this building management company takes r

• GGoogle reviewer

  Local Guide

  Apr 9, 2025

  They always take too long to reply and never give enough information to help our issues once they actually respond. The last time I called for an issue I got cut off and was told that "she didn't have time for me" and to email them and quickly hung up. I emailed them and they replied in TWO weeks. If I get a reply to this, to email them; I already did and I am waiting for a response its been a day without a reply. Let's see if it takes another two weeks.

• GGoogle reviewer

  Jan 11, 2025

  Ramo is the best landlord I've ever had. 10/10 experience because of him. Dater park is 10x better bc him and his wife are always around and willing to help.

• GGoogle reviewer

  Dec 17, 2024

  James E Hanson has a very helpful staff.

  Owner response · Sep 10, 2023

  Thank You for the 5 Star review Mr. Ortega. We are very grateful!

• GGoogle reviewer

  Sep 29, 2023

  Been living here since April 2023. Had some minor issues. That were resolved, recently been having a water pressure/leakage issue with my toilet for 2 months. Other supers came and left without fixing the problem & never came back! Today I called and another super Danny came and fixed it right away within minutes. He was also the super who fixed a previous issue. Great super & very reliable. Thanks again Dan, you always get the job done!!!