The Willows at Wesmont Station

Review quality analysis

Computed from 8 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Dec 23, 2025

  I am writing to formally express my concern regarding the information I received during my recent application process.<br><br>I was asked to complete an application for a three-bedroom unit. However, when I contacted your office, I was informed that no three-bedroom units were available. This was confusing, as a friend of mine contacted your office separately and was told that three-bedroom units are available.<br><br>This inconsistency has caused me concern and made me feel that applications may be handled differently depending on the person, which I hope is not the case.<br><br>I respectfully request a clear explanation regarding:<br>* The availability of three-bedroom units<br>* How applications are reviewed and assigned<br>* Who is the appropriate supervisor or department responsible for handling such matters<br><br>If the staff at the office is unable to assist, I would appreciate being directed to the person or department responsible for resolving this issue.

• GGoogle reviewer

  Local Guide

  Jul 13, 2025

  I do not recommend this place. Yes, it is visually appealing, comfortable, and the maintenance team is professional--with peoperty manager being particularly empathetic--but the neighbors make life extremely difficult. The apartments are so poorly soundproofed that even flushing the toilet can lead to complaints or people banging on your ceiling. And I'm not referring to parties, loud music, or dancing. They will bang on the ceiling or confront you outside without any real reason, often during regular daytime hours--not during quiet hours.<br><br>I would also like to add that office representative called me at 1:30 PM because my downstairs neighbor claimed she couldn't sleep during the day, supposedly someone "stomping" in my apartment .<br><br>This is a community of double standards, where tenants who are being harassed by neighbors are further unfairly approached and pressured by management without justification.<br><br>Everything seems to bother everyone here. Complaints range from

  Owner response · Sep 5, 2025

  Thank you, Magda, for taking the time to rate us. We apologize for not having met your expectations. If there is anything we can do to improve your experience, please contact the property's office directly so we may set aside some time to discuss it more. - Ingerman Management

• GGoogle reviewer

  Mar 9, 2025

  Rating only — no comment.

  Owner response · Sep 5, 2025

  Hello, Ms Julia. We really appreciate you taking the time to leave a rating. We're so happy to see that you had a great experience! - Ingerman Management

• GGoogle reviewer

  Local Guide

  Feb 7, 2025

  Updated my review as it was 6 years ago when 1st did when there wasn't much in neighborhood at that time. But never was a bad place to live.<br>Now it is great place to live, Management is available when needed, Office Staff is friendly , Maintenance is proficient, things are done in a timely matter and done correctly if needed.<br>Residents in Willows and neighbors in other complexes around are friendly, area is safe to live, have a recreational field right next to complex, NJ Transit Train Station is across way and up on Blvd. Express buses available to NYC. Also close to NJ Highways and NJTurnpike.<br>Location is excellent for shopping not far from NJ Malls, Walmart,CVS, Shoprite Aldis etc. Also, close to good Hospitals and Schools.<br>I would and have recommended to live here.

  Owner response · Sep 5, 2025

  Thank you, Bella, for taking the time to rate us. We're so pleased you had a great experience! - Ingerman Management

• GGoogle reviewer

  Feb 6, 2025

  Rating only — no comment.

  Owner response · Sep 5, 2025

  Hello, Hyam, thanks for the rating. It makes us so happy that you enjoy living at The Willows at Wesmont Station! - Ingerman Management

• GGoogle reviewer

  Nov 30, 2024

  Rating only — no comment.

  Owner response · Sep 5, 2025

  We are so glad that you had a great experience with us. We work hard to make sure our tenants are pleased. - Ingerman Management