Maggiano's Little Italy
70 Riverside Square Mall
Semi-upscale chain for classic Italian fare served family-style in a relaxed, polished space.
Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.
In Hackensack
#83 / Food
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In Hackensack overall
#873 of all businesses
Italian Restaurant
#3 in town
Composite score
1 / 100
rating · quality · popularity
Review quality analysis
Computed from 14 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).
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Customer reviews
Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.
- GGoogle reviewerLocal GuideSep 3, 2026
Rating only — no comment.
Owner response · Sep 4, 2026
Thanks for the 4 stars! We're thrilled you had a great time and look forward to impressing you even more.
- GGoogle reviewerLocal GuideAug 29, 2026
Fantastic Experience!
Owner response · Aug 31, 2026
Thank you for sharing your experience! We're thrilled to know that you enjoyed your visit. We look forward to welcoming you back soon for more delightful moments.
- GGoogle reviewerLocal GuideAug 25, 2026
Came here for a private event. The food was delicious and the staff was very accommodating and friendly to our group.
Owner response · Aug 29, 2026
Thank you so much for taking the time to leave us a review - so glad you had a great experience!
- GGoogle reviewerAug 24, 2026
Have to say that my friend ordered the ribeye. It came out smothered in gravy.The plating was just gross. When he went to eat the mashed, they were cold. The whole plate was sent back. In the meantime they brought my entree. I wanted to sit and wait for his food to come back. We had to ask several times It took over 20 minutes to heat potatoes that shouldn't have been on the same plate! . And for $51 I never saw such a fatty piece of meat in my life. Definitely not one of my favorite dining experiences will not go back. I have to say that our server was great but overwhelmed. He did his best to make the experience better, if that is possible
Owner response · Aug 29, 2026
Hi Lynn. Thank you for your feedback. We apologize for the food quality during your visit. At Maggiano's, we strive for kitchen perfection and excellence in every dish. We hope you'll give us another chance to make it right. Please each out to us directly at www.maggianos.com/contact, so we can address your concerns.
- GGoogle reviewerLocal GuideAug 23, 2026
Extraordinary
Owner response · Aug 29, 2026
Thank you for your kind words! We're delighted to hear you enjoyed your experience. Cheers to many more memorable visits!
- GGoogle reviewerAug 23, 2026
Rating only — no comment.
Owner response · Aug 29, 2026
We appreciate the 5-stars! Can't wait to welcome you back again soon!
Sponsored Ranking. Positions are bought through owner and customer bids, not awarded on quality. BergenHub helps Bergen County businesses get discovered; it does not rate their service.