Popeyes Louisiana Kitchen
Mile Marker, Vince Lombardi Travel Center, NJ Tpke #116
Louisiana-accented fast-food chain known for its spicy fried chicken, biscuits & sides.
Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.
In Ridgefield
#57 / Food
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In Ridgefield overall
#461 of all businesses
Chicken Restaurant
#1 in town
Composite score
0 / 100
rating · quality · popularity
Review quality analysis
Computed from 17 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).
Customer reviews
Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.
- GGoogle reviewerMay 29, 2026
I am a long hauler, usually there is no problem ordering my food at this location. Tonight was the worse experience ever. I had ordered three piece chicken combo, and I had to wait twenty-five minutes for the order. A young lady kept ignoring me while I continuously asked for my order. Finally, again, after 25 minutes, a gentleman gave me my order #3606. Many of the workers were talking and laughing, no type of courtesy getting the orders to the customers. This type of behavior is unacceptable.
Owner response · Jun 10, 2026
Hi Phillysecrets, I'm truly sorry to hear about your experience. It's disappointing to find that we didn't meet your expectations, especially regarding service speed and attentiveness. Please know that we take your feedback seriously, and we'll be discussing this with our management team to improve moving forward. Thank you for bringing this to our attention.
- GGoogle reviewerLocal GuideMay 28, 2026
Worse experience. They gave my order away to someone else and then no one wanted to help me with the problem.
Owner response · Jun 10, 2026
I'm so sorry to hear this, Conrod. Every guest should feel valued and respected, and I'm disappointed that wasn't your experience. We will be addressing the concerns you've raised with our management team to ensure that we improve our service quality moving forward.
- GGoogle reviewerLocal GuideMay 25, 2026
Wrong order, unapologetic, rude. Miss this one
Owner response · Jun 10, 2026
I'm so sorry to hear this, Chris. Every guest should feel valued and respected, and I'm disappointed that wasn't your experience. We will be addressing the concerns you've raised with our management team to ensure that we improve our service quality moving forward.
- GGoogle reviewerLocal GuideMay 19, 2026
The food came out quick
Owner response · Jun 10, 2026
Thanks for the shoutout, Elijah! We're always here to serve it fast and fresh. Looking forward to welcoming you back soon!
- GGoogle reviewerLocal GuideMay 12, 2026
Rating only — no comment.
Owner response · Jun 10, 2026
Hey H, we're thrilled to hear you enjoyed your meal! Hot, crispy, and full of flavor--that's what we aim for. Thanks for stoppin' by, and we're looking forward to seeing you again soon. Bring a friend next time to share the Popeyes goodness!
- GGoogle reviewerLocal GuideMay 7, 2026
I got wings instead of boneless, and I saw them put the chicken back in serving trays when I returned it... disgusting
Owner response · May 11, 2026
Hi Debanhi, I'm truly sorry to hear about your recent experience. We strive for accuracy and quality in our service, and it's disappointing to learn that we fell short. Your feedback is important to us, and we'll be addressing this with our team to ensure we improve. Thank you for bringing this to our attention.
Sponsored Ranking. Positions are bought through owner and customer bids, not awarded on quality. BergenHub helps Bergen County businesses get discovered; it does not rate their service.