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Dunkin'

Dunkin'

2.4
30+ reviews$1-10
Food & DiningCoffee shopCafe & Coffee Shop
$0.00 raised this season·currently #16 in East Rutherford·next bid +$1.00 leaderboard value to take #15·$0.00 behind #1

1 American Dream Wy

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Sponsored Ranking

Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.

In East Rutherford

#104 / Food

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In East Rutherford overall

#378 of all businesses

Cafe & Coffee Shop

#16 in town

Composite score

0 / 100

rating · quality · popularity

Review quality analysis

Computed from 16 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

Positive sentiment19%
Owner responsiveness0%
Negative signal50%
Sentiment balance19%

Customer reviews

Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.

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  • GGoogle reviewer
    Aug 20, 2026

    Honestly, this Dunkin is so unprofessional and the customer service is horrible. One morning I ordered avocado toast with bacon and the bacon was literally raw, the toast wasn't even heated, and the avocado tasted expired. I threw the whole thing out immediately.<br><br>And today I'm getting my food and one of the workers starts getting mad because orders kept coming in, then curses in front of everyone and starts smacking the order printer. Like seriously?? If you can't handle the orders, don't take your anger out in front of customers.<br><br>The workers are not welcoming at all and the whole experience is just uncomfortable. Definitely would NOT recommend this location.

  • GGoogle reviewer
    Aug 17, 2026

    Rating only — no comment.

  • GGoogle reviewer
    Local Guide
    Aug 15, 2026

    "I am a regular Dunkin' customer, but my experience at this location on 08/14/26 around [11:57am] was unacceptable. The cashier, RAMA, refused to take my $100 bill and treated me with complete disrespect. Whether a store has a specific bill policy or not, treating customers poorly and making us feel discriminated against is unacceptable. Management needs to review store staff behavior and ensure all customers are treated fairly and respectfully."<br><br>When I voiced my frustration, RAMA explicitly stated he did not care if I complained. Management clearly needs to address both the employee's conduct and customer service training at this location."

  • GGoogle reviewer
    Local Guide
    Jul 5, 2026

    Rating only — no comment.

  • GGoogle reviewer
    Local Guide
    May 11, 2026

    Staff is always so friendly

  • GGoogle reviewer
    Apr 12, 2026

    I ordered a plain bagel and they gave me a croissant sandwich! I wish I hadn't spent my 6 dollars at this place :'(

Sponsored Ranking. Positions are bought through owner and customer bids, not awarded on quality. BergenHub helps Bergen County businesses get discovered; it does not rate their service.