D & D Window Treatments

Review quality analysis

Computed from 2 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

• GGoogle reviewer

  Local Guide

  Jan 5, 2025

  Repair wasn't done properly on a chair the first time and my friend actually fell when it broke and it was lucky she didn't hurt herself.<br><br>I looked at the store's hours and made the trip over there and parking was difficult and no one was there until they were supposed to be during the scheduled open times.<br><br>I called the next day and the owner acted like he was doing a favor waiting even though I was going there again during the posted operating hours.<br><br>He fixed a loose part but didn't volunteer any of his workers to carry it back out to my car.<br>Initially, to be fair he came out to my car and carried it in.<br><br>I double-checked the other screws underneath the chair and they needed tightening so I brought it back in again which he did tighten but explained that this particular older antique chair was probably not going to hold up and abruptly said don't bring it in again.<br><br>Well, all I can say is I won't lol plus the other work that we wanted to get reuphols

• GGoogle reviewer

  Dec 27, 2023

  I recently had a very disheartening experience with D&D Window Treatment. After placing and paying for an order, I was left in a prolonged state of uncertainty and disappointment. Despite their assurances, they have continuously failed to deliver on their promises.<br>From the start, I was led to believe that my order would be ready before the end of the year. However, as time progressed, it became increasingly clear that this would not be the case. What troubles me most is not just the delay, but the lack of transparency and accountability from the company.<br>As a customer, I believe that customer service should be a top priority for any business, and promises made to clients should be honored. It is not just about the product or service; it's about trust and reliability. Unfortunately, D&D Window Treatment has significantly fallen short in these areas. Their inability to deliver as promised, coupled with a lack of effective communication, has left me feeling frustrated and undervalu