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Complete Care at Prospect Heights

Complete Care at Prospect Heights

4.5
100+ reviews
Health & MedicalNursing homeHome Health & Senior Care
$0.00 raised this season·currently #4 in Hackensack·next bid +$1.00 leaderboard value to take #3·$0.00 behind #1

336 Prospect Ave

Complete Care at Prospect Heights offers a home away from home for seniors in need of long term nursing or rehabilitation care. Our staff is recognized for it's ability to deliver outstanding, 24 hour care in our warm and compassionate setting. In our spacious, newly renovated facility, you'll experience the dedication and care that you need to recover and heal.

Sponsored Ranking

Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.

In Hackensack

#128 / Health

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In Hackensack overall

#383 of all businesses

Home Health & Senior Care

#4 in town

Composite score

1 / 100

rating · quality · popularity

Review quality analysis

Computed from 16 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

Positive sentiment81%
Owner responsiveness81%
Negative signal0%
Sentiment balance100%

What customers mention

going extra mile1

Customer reviews

Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.

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  • GGoogle reviewer
    Sep 4, 2026

    Great experience. Caring staff and great communication!! You can really tell everyone genuinely cares!! Highly recommend!

  • GGoogle reviewer
    Local Guide
    Sep 4, 2026

    Excellent facilities! The staff was wonderful and took care of us with kindness and respect! Especially appreciate Sasha who is a saint!! Highly recommend her and her team! 5 stars!

  • GGoogle reviewer
    Sep 4, 2026

    Staff is phenomenal!! Truly a different experience than other places we've seen. Sasha was so helpful and goes above and beyond. Nice to see that some places still care

  • GGoogle reviewer
    Sep 4, 2026

    The staff is friendly , caring , and easy to communicate with. Everyone has been so helpful.

  • GGoogle reviewer
    Sep 3, 2026

    <br><br>Had a really nice experience at Complete Care Prospect Heights. Everyone was so kind and welcoming, and you can really tell the staff cares about the residents. It's a great place with a warm, caring atmosphere. Would definitely recommend!

  • GGoogle reviewer
    Sep 2, 2026

    My cousin was admitted to Complete Care on August 19. From the moment she got there, the staff contacted me to give me all the information about what was expected while she is receiving treatment. She's getting better and I received phone calls and texts about her progress. The staff is always available to any of my questions. Sasha is so great and professional. And also the other case managers. The facility is very clean. My cousin likes some of food and others not. But overall she's happy. Even though I know she rather be home. Thank you to everyone that is part of her care.

Sponsored Ranking. Positions are bought through owner and customer bids, not awarded on quality. BergenHub helps Bergen County businesses get discovered; it does not rate their service.