Curls All Out

Review quality analysis

Computed from 18 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Local Guide

  Apr 7, 2025

  Excellent Choice

• GGoogle reviewer

  Local Guide

  Mar 6, 2025

  Extremely rude and unprofessional!! I called to book an appointment for my 5yr old daughter and she literally hung up on me. I had given all my personal information and credit card to reserve my appointment and at the end I was instructed to wash and comb my daughters hair the day before so she could be ready for her hair cut. She said I couldn't do a bun or braids and I mentioned to her that her hair was probably gonna get tangled up during the night time and during school before her appointment , so I wanted to know what I could do to help it. And literally she just said I'm sorry I can't cut her hair find someone else and hung up. It Would have saved me a lot of time had she said from the beginning she doesn't do kids hair. To answer her reply.#1. it was not the receptionist It was the Styler who talked to me. #2 I can hear and i was following direccion, but I had a question about how to avoid my Child's hair getting tangled if I cannot do a bun or braids. #3 You HANG UP the phone,

  Owner response · Sep 5, 2024

  Please update your review because we never got to the credit card information. I let you know the instructions first and because you can't follow them as specified the decision was made that the appointment must be denied. Also,I no longer take children's cuts, so my receptionist made an error.

• GGoogle reviewer

  Oct 12, 2024

  Don't book with this person very unprofessional. Most stylist if they have an issue and can't keep the appointment and need to cancel. They will contact you and ask to reschedule or refund your deposit due to they are the ones canceling. I received neither. I did not know she canceled my appointment until I drove 30 mins away from home wasting gas and my time. When I tried to call she doesn't even answer the phone. If I could I would give zero stars. Seems like she books with you to get the deposit and cancels so she can keep the deposit she is a scammer don't do business with her.

• GGoogle reviewer

  Local Guide

  May 3, 2024

  One star are for salons who don't appreciate their clients. I'm glad I left there and went somewhere better.

• GGoogle reviewer

  Mar 26, 2024

  Very unprofessional! I called on Tuesday to cancel a Thursday appointment. I had no problem paying the fee and did not ask for a concession; however, I did leave a message stating that I had an emergency and could not make the appointment. I left a message and did not receive a call back. 15 minutes into the appointment time on Thursday, the owner called me and asked if I was coming in? I expressed that I had left a message and that I could not make it and that I never received a message from her. She told me that she did not leave a message because I should have noticed her phone number and called back. Who in the world calls back every missed number? She never once asked if I wanted to reschedule, say sorry for not leaving a message, or ask how I had been keeping up with me hair since the last appointment. I think that all she cared about was receiving the 40% cancellation fee. The conversation would have been 1 minute if she simply asked if I'd like to reschedule and then take the 4

• GGoogle reviewer

  Jan 15, 2024

  Just by the salon's response to some of negative reviews, I will stay away from this place. I don't how rude people stays in business. Thank you for the honest reviews