Crowne Plaza Englewood by IHG

Review quality analysis

Computed from 15 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

• GGoogle reviewer

  Local Guide

  Sep 4, 2026

  The facade due to renovations was the only diwnside.

• GGoogle reviewer

  Sep 1, 2026

  The experience was awesome. The food was fabulous. Every meal was delicious. Breakfast, lunch and dinner were all extremely delicious and satisfying. The service was excellent and very accommodating.

• GGoogle reviewer

  Sep 1, 2026

  The restaurant was outstanding with great food at a reasonable price. The owner of the restaurant was very friendly and has an outstanding way with customers. Thank you sir

  Owner response · Sep 3, 2026

  Dear Joe, <br> <br>Thank you very much for your wonderful review and perfect rating. We are delighted that you enjoyed the food, reasonable prices, and friendly service at Sini Bistro. It was truly a pleasure meeting you, and your kind words mean a great deal to our entire team. We look forward to welcoming you back again soon! <br> <br>Warm regards, <br> <br>Sini Bistro at Crowne Plaza Englewood

• GGoogle reviewer

  Local Guide

  Aug 28, 2026

  The hotel is dated and needs renovations. The bathrooms are old and need some major work. We did get a coffee machine, microwave and fridge in the room. The hotel does not provide complimentary coffee in the lobby. The location is not the best if you are looking to get into New York City. There is a bus stop at a walking distance of about 5 minutes. The bus took about an hour to take us into central New York (Port Authority bus station in NY). If you are looking for a place to just sleep then this hotel may work out. But be prepared for old rooms and bathrooms that need repairs and serious repairs. The staff was nice and hospitable, the only plus I guess.

• GGoogle reviewer

  Aug 27, 2026

  The second you walk into the hotel it seems nice, but the second you go anywhere else in the hotel you smell severe mold. I would say there was barely any smell of mold when but as you would start to walk around your room you would start to smell it more. I believe think there is mold in the HVAC system as both me and my travel companion becoming nauseous after we turned the AC on with her also becoming sick from it. And to top this cake I found active mold that was covered up right by the bed by the window (2 double room) which I included in this review.<br><br>This just grazes the surface of my entire experience with the quality of the room, being still a bit dirty when we arrived, a bed lamp not working which is one of the only light sources in this entire room, for the fact that for two days we stayed here our cards have been deactivated three times out of nowhere, floor and microwave being dirty, it is been a real experience to stay here and honestly if you are needed to stay in t

  Owner response · Aug 29, 2026

  Hi James,<br><br>We genuinely regret to hear about your experience and appreciate your detailed feedback. This isn't reflective of our high standards, and your comments have been shared with our team to address these issues promptly. We understand the importance of a comfortable and clean environment and are committed to making improvements. Thank you for bringing these matters to our attention.<br><br>- The Staff at Crowne Plaza Englewood

• GGoogle reviewer

  Local Guide

  Aug 27, 2026

  Rating only — no comment.

  Owner response · Aug 30, 2026

  Hi Andrew,<br><br>We appreciate your visit and are thrilled you had a positive experience. We look forward to welcoming you back soon!<br><br>- The Staff at Crowne Plaza Englewood