GRAHAM FAMILY AGENCY
3 Elm Ave
We are a full-service independent insurance agency offering comprehensive personal and commercial insurance solutions. Centrally located in Hackensack, New Jersey, we proudly serve individuals, families, and businesses throughout New Jersey, New York, and the surrounding region. Our agency provides tailored coverage across all major personal lines--including home, auto, renters, umbrella, life, and health--as well as a broad range of commercial insurance products for small to mid-sized businesses. We work with multiple top-rated carriers, allowing us to customize coverage, manage risk effectively, and deliver competitive pricing without compromising protection. We also specialise in Medicare and helping thru GetCoveredNJ Healthcare options.
Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.
In Hackensack
#26 / Professional
View category →
In Hackensack overall
#120 of all businesses
Insurance agency
#3 in town
Composite score
1 / 100
rating · quality · popularity
Review quality analysis
Computed from 19 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).
What customers mention
Customer reviews
Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.
- GGoogle reviewerLocal GuideMay 14, 2026
I had an excellent experience with Graham Family Agency helping my son obtain health insurance after aging out of my employer coverage. The process was extremely stressful and confusing dealing with marketplace coverage, COBRA, and NJ FamilyCare, but they were patient, knowledgeable, and truly took the time to explain all of our options clearly.<br><br>They helped us find a Horizon plan that fit both our budget and medical needs, especially making sure we could continue care with existing providers and therapy coverage. We never felt rushed or pressured, and every question was answered professionally and respectfully.<br><br>If you are overwhelmed trying to navigate health insurance options, I highly recommend Graham Family Agency. Their guidance made a difficult situation much easier for our family. Thank you again for all your help!
Owner response · Jun 11, 2026
Cherryann I'm glad I was able to assist you and your son with your coverage selection. I hope I answered all of the questions you had. My doors are open if you have any additional questions or concerns!
- GGoogle reviewerMar 14, 2026
Rating only — no comment.
Owner response · Jun 11, 2026
I appreciate the 5 star review!!!
- GGoogle reviewerLocal GuideMar 5, 2026
The professionalism was phenomenal. Greg's smooth execution of taking care of digital paperwork made my life so much easier! I will definitely recommend this business to anyone who is seeking information on various aspects of insurance.
Owner response · Jun 11, 2026
Haha yea we like to stay on the cutting edge of technology! We all digital over here!
- GGoogle reviewerDec 4, 2025
Greg is very knowledgeable and helped me find the right policy for my needs. I fully recommend his services.
Owner response · Dec 13, 2025
Thanks Marc I appreciate you taking them time out to leave a review!!
- GGoogle reviewerDec 3, 2025
I had an absolutely amazing experience working with Gregory Graham. He went above and beyond to find me the best possible home insurance quote. His level of client first service is incredibly rare.<br><br>He was extremely responsive, clear, and communicative throughout the entire process. Every question I had was answered quickly and thoroughly. It was truly a pleasure working with him. I will definitely be recommending Gregory to all of my family, friends, and anyone looking for a knowledgable, trustworthy, and genuinely dedicated insurance professional!
Owner response · Dec 13, 2025
Thank you, Nazifa, It was truly my pleasure to assist you in finding the best coverage for what you needed. Congratulations!!! and Thank you again for your review!!!!
- GGoogle reviewerLocal GuideDec 2, 2025
Thank you! Everything was such a smooth and stress free experience. You took your time explaining my options for health and life coverage and made everything easy to understand. I really appreciated how patient you were.
Owner response · Dec 13, 2025
Your welcome Latrise glad I was able to help, Thank you for putting your trust in me! See you next year!!
Sponsored Ranking. Positions are bought through owner and customer bids, not awarded on quality. BergenHub helps Bergen County businesses get discovered; it does not rate their service.