Bergen County SealBergenHub
United States Postal Service

United States Postal Service

3.1
100+ reviews
Everything ElsePost officeGovernment & Public Office
$0.00 raised this season·currently #11 in Hackensack·next bid +$1.00 leaderboard value to take #10·$0.00 behind #1

226 State St

Visit your local Post Office(tm) at 226 State St! The U.S. Postal Service(r) (USPS(r)) is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better.

Sponsored Ranking

Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.

In Hackensack

#59 / Other

View category →

In Hackensack overall

#1226 of all businesses

Government & Public Office

#11 in town

Composite score

0 / 100

rating · quality · popularity

Review quality analysis

Computed from 12 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

Positive sentiment8%
Owner responsiveness0%
Negative signal33%
Sentiment balance14%

Customer reviews

Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.

See all on Google →
Checking your account…
  • GGoogle reviewer
    Local Guide
    Aug 13, 2026

    Not only is this branch terrible for the community and business, but it's also the worst local postal office I have seen, and the last place to trust with my packages. A few months ago, my package was scanned as delivered by the carrier, but I never received it. The carrier only dropped off letters and left my package on the truck. Even though the carriers pre-scan packages before delivering them, the tracking information provided was completely false, and my security video clearly shows the delivery happening without any package being dropped off at my doorstep. When I complained about the false delivery scan to the male clerk at the counter, he refused to look into it, and instead of checking the system, he just told me to call the support number and file a claim with them.<br>A few days later, I received a useless email from the supervisor, Octavius Buchanan, basically saying I'm out of luck and I won't get a refund because I didn't purchase their shipping insurance. Blaming the lac

  • GGoogle reviewer
    Local Guide
    Aug 6, 2026

    Rating only — no comment.

  • GGoogle reviewer
    Local Guide
    Jul 15, 2026

    Great place, they need help, but don't have the hours for the demand.

  • GGoogle reviewer
    Local Guide
    Jun 30, 2026

    I had a very disappointing experience with Naz at this USPS location. He provided terrible customer service and was rude, dismissive, and demeaning toward customers. Instead of being helpful and professional, he made what should have been a simple visit unnecessarily unpleasant.

  • GGoogle reviewer
    Local Guide
    Jun 15, 2026

    Rating only — no comment.

  • GGoogle reviewer
    Local Guide
    Jun 13, 2026

    Rating only — no comment.

Sponsored Ranking. Positions are bought through owner and customer bids, not awarded on quality. BergenHub helps Bergen County businesses get discovered; it does not rate their service.