GemsNY

Review quality analysis

Computed from 19 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Sep 4, 2026

  The website showing the size of each gemstone was so helpful! Ordering was so easy and the shipment arrived quickly. The stones are so beautiful! They looked exactly like they did in the pictures.

  Owner response · Sep 7, 2026

  Hi Lisa! Hearing that your gemstones arrived quickly and matched the online photos perfectly makes our day! Providing accurate details and a smooth ordering experience for all your gemstone and gemstone jewelry purchases is always our goal. Thank you for choosing our online jewelry store, and we look forward to serving you again soon!

• GGoogle reviewer

  Sep 3, 2026

  Easy to maneuver. Great descriptions. Fast service. This is my 2nd p urchase and I will be back for more !!

  Owner response · Sep 5, 2026

  Hi Cheryl! We love seeing repeat customers, and we're so glad your second order went so smoothly. Whether you're shopping for fine jewelry or designing a custom piece, fast service and clear details are always our top priority. Thank you for trusting GemsNY. We would love to welcome you back for your next purchase!

• GGoogle reviewer

  Local Guide

  Aug 28, 2026

  We purchased my engagement ring, wedding ring, and my fiance's wedding band with GemsNY and couldn't be happier! We chose them after some research on overall customer service and gem/ring quality and they lived up to the praise.<br><br>My fiance's wedding band was a fully custom order and the whole process was smooth and easy thanks to Rose and her team. We did it all through email and all the details are exactly as we had hoped. We even received a free pendant with our purchase which is a sweet bonus!<br><br>Highly recommend for all your fine gemstone and jewelry needs!

  Owner response · Sep 1, 2026

  Hi Rina, thank you so much for this glowing review! Knowing how much you love your engagement ring, wedding ring, and your fiance's custom ring band makes our day. Rose and the rest of the GemsNY team love delivering top-quality custom jewelry with a smooth, stress-free process. We're delighted you enjoyed the sweet bonus gift, and we can't wait to welcome you back for future milestones!

• GGoogle reviewer

  Aug 25, 2026

  Phenomenal experience with GemsNY!!! My brother bought his wife's engagement ring from GemsNY, so I decided to give a custom ring a shot with the Team. It was such a pleasure coordinating with Rose to create this beautiful ring - I sent her exactly what I wanted, and the process was 100% seamless!!! She responded promptly to each of my messages with such care and attention to detail. I even forgot a feature and she was able to get it added for me so quickly. I truly appreciate everything she did for me to create this ring!!<br><br>The price was fair, both for the setting and the diamond, and I am blown away with the quality of the ring. I proposed to my girlfriend of 10 years this past weekend and I couldn't have been able to make her proposal as memorable without this specific ring. Extremely well worth the price with how happy she is!!!<br><br>Thank you so very much Rose and the GemsNY Team, I will absolutely be referring you and purchasing items from you in the future!!!

  Owner response · Aug 31, 2026

  Hi Victoria, Huge congratulations on your proposal! <br><br>We are thrilled that your custom ring turned out so beautiful and helped make your 10-year proposal unforgettable. It means so much to us that both you and your brother trusted GemsNY for such meaningful moments! We're delighted to hear you were so impressed with the quality and found the pricing for both the ring setting and diamond to be so fair. Rose and our team love bringing custom jewelry visions to life, and we're so glad the who

• GGoogle reviewer

  Aug 22, 2026

  Rating only — no comment.

  Owner response · Aug 31, 2026

  Thank you for the 5-star review! Making sure everyone has a positive experience with GemsNY is always our goal. We'd love to help you with your next custom ring or fine jewelry piece in the future!

• GGoogle reviewer

  Local Guide

  Aug 16, 2026

  Customized my engagement ring through them, when it came it was perfect and the packaging was amazing such a easy and wonderful experience I have no complaints

  Owner response · Aug 24, 2026

  Hi Michele, we're so excited to hear that your custom engagement ring turned out completely perfect! Making the custom jewelry experience smooth and stress-free is always our goal, and we're so glad you loved the unboxing. We appreciate you choosing GemsNY for such a special piece of fine jewelry. Congratulations, and we wish you a lifetime of happiness!