West of Hudson Properties

Review quality analysis

Computed from 17 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Aug 21, 2026

  One of the worst property management experiences I've ever had. West of Hudson Properties is astonishingly unresponsive, disorganized, and ineffective.<br><br>Maintenance requests routinely go unanswered or drag on far longer than they should. When someone is actually supposed to come, they often don't arrive when promised, leaving you wasting your time waiting around with no meaningful communication.<br><br>My apartment was dirty before move-in, and multiple issues were pointed out to multiple agents in advance. Despite repeatedly communicating the same problems, they simply were not addressed. Escalating issues to management made essentially no difference. You can explain the problem clearly, follow up repeatedly, escalate it, and still somehow end up exactly where you started.<br><br>The most frustrating part is the sheer lack of accountability. Every interaction feels like starting from scratch because nobody seems to communicate with anyone else, nobody takes ownership, and basic

• GGoogle reviewer

  Local Guide

  Aug 7, 2026

  If I could rate these people zero stars, I would. Worst property management company ever, they will lie and say they plan to fix something and then when you press them for details...they say "We have to circle back to you." Be ready to pay for your own fixes...whether that is simple plumbing, or more costly issues like inoperative sprinklers, broken elevators, or whole AC units. These people are downright scammers and deserve to be out of business.

• GGoogle reviewer

  Aug 3, 2026

  Terrible ... Nasty rodent filled buildings . Office doesn't answer the phone unless it's about payment . Maintenance never comes to fix anything . Leaks, flooding , blood on the hallway floors and hit or miss when it comes to hot water .Horrible company& horrible properties.DO NOT !

• GGoogle reviewer

  Jul 9, 2026

  horrible, fraudulent, disgusting "company" no power in my unit. it was never cleaned or painted. the toilet seat was supposed to be replaced. no screens on windows. and I have had no power or gas despite my services being turned on prior to moving in. management is not responsive at all. Maria is useless. I passed out from being in a hot apartment all day and had to call EMS. I will be retaining a lawyer to get my money back plus damages.

• GGoogle reviewer

  Local Guide

  Jul 1, 2026

  I have no issues and have been here more then eight years. if I have a problem they fix it right away. I had one little problem with the bathroom floor, the super came and gave me a brand new tiles bathroom floor. I'm a happy tenant.

• GGoogle reviewer

  Jun 5, 2026

  DO NOT RENT. I am a tenant of one of their Philadelphia apartments and we have been with a broken air conditioner for 2 months now and they have not responded back to any of our calls, emails, or maintenance requests even though air conditioning is listed as part of the unit in the lease. We have also had broken showers without any water that they also took 2 months to fix.