VNA of Englewood, member of VNA Health Group

Review quality analysis

Computed from 10 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Local Guide

  Jun 4, 2024

  My 97 year old mother had a minor stroke. Englewood Hospital recommended physical therapy, speech therapy, and nursing services for when my mother returned home from the hospital. Englewood Hospital assigned VNA to my mother. We are disappointed with the services VNA provides. The care providers are not employees and there is no central coordination. They call to schedule appointments on the same day they want to show up. When they are told no they get annoyed. They have called late on Sunday night to schedule. One day my mother had physical therapy, and then speech therapy. She was exhausted and then the nurse called to try and come the same day I would not recommend VNA.

• GGoogle reviewer

  Local Guide

  Feb 14, 2024

  They suck, lack of communication and biased care.

• GGoogle reviewer

  Local Guide

  Dec 2, 2022

  Professional, caring staff.

• GGoogle reviewer

  Local Guide

  Nov 29, 2021

  Rating only — no comment.

• GGoogle reviewer

  Local Guide

  Mar 6, 2021

  Great organization!!

• GGoogle reviewer

  Jan 15, 2021

  My dad was referred by physician to VNA for home hospice care. He declined rapidly and with no experience we were not prepared for what was to come. We had a nurse (who was very kind) twice a week. Lots of equipment and meds. However, we were left to our own devices to provide intensive around the clock care on our own. They do not have 24. hospice care. Their social worker has not responded to me since my dad's passing. No grief support and when care became needed around the clock we were told only option was to hire a private nurse. If you need around the clock hospice for a dying family member, do not use VNA. My sister and I did what was needed, but it took a terrible physical and emotional toll, on top of an already awful situation. Everyone I have spoken to since, has never heard of an hour a day hospice care. An awful experience. I could detail much more, but no need.