CareOne Corporate

Review quality analysis

Computed from 8 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Local Guide

  Aug 7, 2026

  ** Stay away from Care One at the Highlands Edison NJ **<br><br>A Serious Warning About Care One at the Highlands Edison NJ<br><br>* Deeply concerning care and judgment<br>* Lack of accountability after a serious incident<br>* Poor leadership, oversight, and communication<br>* A disturbing lack of compassion and empathy<br><br>My 20-year-old daughter was in recovery staying at Care One in Edison. She needed physical rehab and nursing care to get her strength back from an undiagnosed neurological disorder. She was in severe pain and not fully mobile. She was admitted on Friday May 1st. On Tuesday May 26th she was in her room and two of the Techs were going to clean her. My daughter indicated that she was in pain and did not want to be touched. One of the Techs held her down, while the other used forced to wash her. She told them repeatedly that she was in pain and one tech responded, "That's not my problem" they continued to hold her down and did not stop although she told them to let g

• GGoogle reviewer

  Feb 10, 2026

  Martha at the front desk was lovely to assist me with the questions I had.

  Owner response · Mar 9, 2026

  Hello Kaitlyn, <br><br>Thank you so much for your kind 5 star review!<br><br>We are thrilled to hear that Martha was able to assist you and make such a positive impression. Our front desk team plays an important role in creating a welcoming and supportive experience, and we are proud to know that Martha exemplified that during your visit.<br><br>Thank you again, <br>CareOne Team

• GGoogle reviewer

  Local Guide

  Oct 25, 2023

  Highly recommend this business. The staff are knowledgeable friendly.

• GGoogle reviewer

  Local Guide

  Apr 30, 2022

  If you have parents you hate send them here. Holy moly I have never experienced such nasty people in my whole life.

• GGoogle reviewer

  Local Guide

  Aug 1, 2019

  I am clearly disgusted with the billing and business practices of the Wayne facility. Billing system is totally incomprehensible (probably on purpose). Communication between Assisted Living floor and Rehab floor is non-existent. I should have known not to have any trust in the information provided to me. Just received a bill relating to January 2019 in August 2019 (first notice!). My mother died in March 2019. I contested the amount but months have passed, and I am not able to do anything about it. Their word against mine, basically. Period. This same facility also "lost" my mother's $850 mattress in storage. Assisted Living manager was supposed to tag it as personal property (I was eventually reimbursed). Took until July 28 to receive a refund from a February 2019 bill, after multiple requests for check. Take our hard earned money--good luck getting it back. Disgusting. DONE.

• GGoogle reviewer

  Local Guide

  Jun 28, 2019

  Rating only — no comment.