PediatriCare Associates

Review quality analysis

Computed from 20 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Aug 22, 2026

  this review is for dr planer, avoid her. she talks down to parents and is rude.

• GGoogle reviewer

  Jul 8, 2026

  Office staff is efficient and courteous. Doctors and nurses knowledgeable, sweet and timely.

• GGoogle reviewer

  Apr 20, 2026

  This is a negative remark about the front desk staff at Pediatric Associates. The office manager is rude and unprofessional in demeanor. It was difficult to obtain answers regarding getting in contact with certain providers and an abject refusal to provide direct and clear answers to questions. Lisa, when asked specific questions regarding directions and parking is deceptive and hides behind other staff in order to avoid conflict and resolution to the issue. Would not recommend sending my children here due to the lack of professionalism and accountability

• GGoogle reviewer

  Apr 20, 2026

  Bad and rude doctors, take your kids somewhere else.

• GGoogle reviewer

  Feb 18, 2026

  Dr. Wong is the best pediatrician in Bergen County! He is so friendly, attentive, and understanding. He doesn't fear monger and is extremely educational and realistic. He genuinely cares about his patients and remembers everything about them. I can't thank him more and I'm so sad i'm "aging out" of Pediatricare! The receptionists at the Hack location are amazing as well and are so helpful with any insurance questions I have!!

• GGoogle reviewer

  Nov 6, 2025

  Not sure how there are so many negative reviews. I've been taking my children here since birth beginning in 2010. I've never had any trouble making a last minute sick visit for my children. We primarily see Dr. Wong and are always able to have wellness visits with him- like most family practices, these need to be made months in advance. Anyone complaining that they do not get to see their main doctor is probably because they wait until the last minute to schedule. And to combat that, the office actually starts calling their patients a few months out to remind them- which has saved me a few times. I would recommend any family with little children to come to this office. Lastly, the women at the front desk have always been lovely to my children and me. Most of these receptionists deal with nervous new parents all day, entitled parents, etc etc day in and day out- cut them some slack. All of the medical assistants are so sweet with my children. I've never had to wait more than a few minut