Kaie Head Spa

Review quality analysis

Computed from 17 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Local Guide

  Aug 28, 2026

  Scheduled last minute with Crystal for the head spa and it was incredible. She explained everything clearly and scalp analysis was also great. I had a lot of dandruff and she helped explain to me what I can do to help my issue while also deep cleaning my scalp. This was an incredible experience and I can't wait to return and tell everyone to come!!

  Owner response · Aug 31, 2026

  Thank you so much, Suzanne! We are so glad you enjoyed your experience with us! We always make sure to properly cleanse and restore your scalp! See you next time

• GGoogle reviewer

  Jul 1, 2026

  I recently got a head spa here, and after that, I had a lot of dandruff that wasn't there before. My scalp has been hurting from how much I've scratched it, and when I looked, I found scratches. I'm so angry that I almost went back, but I'm holding back. I don't think I'll go again. I hope you take this into consideration.<br>I didn't know my first review would be like this. I'm so angry.

  Owner response · Aug 8, 2026

  Hi Eunj<br>We're truly sorry to hear about your experience and understand how upsetting this must have been.<br>This is certainly not the experience we want any of our guests to have. We take concerns like this very seriously, as the health and comfort of our clients are our top priorities.<br>We would appreciate the opportunity to learn more about what happened and see how we can help. Could you please contact us directly at (phone/email)? We'd like to discuss your visit and investigate this fu

• GGoogle reviewer

  Local Guide

  Jun 16, 2026

  I heard the owner was trained directly by 'Enforet' (a famous Korean scalp care brand) and uses only their official products.<br>I tried their signature 80-minute full-course head spa, "Time Relaxing," and the lineup is seriously amazing:<br><br>Scalp analysis - Aromatherapy - Scalp shower<br>Neck massage - Scalp scaling<br>Oxygen spa machine (opens up pores to detox)<br>Hot stone massage - Foot massage<br>Occipital muscle massage<br>Shampoo (done meticulously by the owner who is a total shampoo master, using a custom premium shampoo out of 4 options: normal/hair loss/oily/dandruff)<br>Carbonated detox (the bubbling sound is so soothing, I almost fell asleep)<br>Moisture hair mask - Hot towel massage<br>Strengthening hair serum - Blow-dry finish<br><br>I have a really oily scalp, so I always suffer from chronic scalp inflammation in the summer. No matter how hard I scrubbed, my hair would get greasy and itchy after just half a day. But after just one session here, the itchiness is comp

  Owner response · Jul 9, 2026

  Thank you so much for your thoughtful review, Cecelia! We're so happy you enjoyed your Signature Head Spa experience. Providing authentic Korean scalp care and a relaxing, restorative experience is what we strive for every day. We truly appreciate your support and look forward to seeing you again soon!

• GGoogle reviewer

  Local Guide

  Jun 7, 2026

  Rating only — no comment.

  Owner response · Jul 9, 2026

  Thanks so much for the 5 star review! We are happy to hear that you enjoyed our service & we hope to see you again soon!

• GGoogle reviewer

  Local Guide

  Apr 26, 2026

  I had an amazing first experience with Alexxia. Everyone should get at least one of these sessions. It's full of calm, serenity and lots of useful information about scalp health. Very relaxing!!

  Owner response · May 10, 2026

  Thank you so much, Brenda! We're so glad you loved your visit Can't wait to have you back for another relaxing experience!

• GGoogle reviewer

  Local Guide

  Feb 15, 2026

  My husband got me the time signature package for Valentine's Day and I had such an amazing experience. Crystal did such a great job explaining every step to me and making sure I was comfortable. The room was warm very relaxing. My scalp feels so refreshed! I will definitely be back!

  Owner response · Mar 11, 2026

  Hi Danielle, <br>Thank you so much for your 5-star review We're truly grateful that you enjoyed your time here & we hope to see you soon<br>- Kaie Head Spa