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Baskin-Robbins
🥉#3 Best Ice Cream & Dessert in Wood-ridge, NJGet Award

Baskin-Robbins

3.2
30+ reviews
Food & DiningIce cream shopIce Cream & Dessert
Website(551) 205-9414Directions
$0.00 raised this season·currently #3 in Wood-ridge·next bid +$1.00 leaderboard value to take #2·$0.00 behind #1

699 Avalon Drive

Ice cream parlor chain known for its many ice cream flavors & sundaes, plus cakes, drinks & other treats.

Sponsored Ranking

Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.

In Wood-ridge

#28 / Food

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In Wood-ridge overall

#122 of all businesses

Ice Cream & Dessert

#3 in town

Composite score

0 / 100

rating · quality · popularity

Review quality analysis

Computed from 14 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

Positive sentiment14%
Owner responsiveness0%
Negative signal14%
Sentiment balance40%

Customer reviews

Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.

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  • GGoogle reviewer
    Local Guide
    Apr 24, 2026

    Horrible customer service<br><br>I tried calling numerous times before going to this location and got no answer. Given that the area is nice, I decided to try and give them a chance.<br><br>I get there and try to order my frozen coffee, which I'm told, we don't do that here, and I'm like what? What do you mean "you don't do that here" and she quickly changes it to "we don't have it"<br><br>HOW DO YOU NOT HAVE FROZEN COFFEE?! YOURE A FREAKING DUNKIN!!!!<br><br>I then respond, "you know it would be nice if yall answered the phone, cause I was trying to call multiple times"...their response literally made me laugh out loud ...."we don't have a phone"<br><br>Like what??? You're a multi billion dollar company and your store doesn't have a phone?!?<br><br>Whoever owns this establishment....do better.<br><br>You don't even deserve one star.

  • GGoogle reviewer
    Local Guide
    Apr 12, 2026

    They ran out of dubai chocolate ice cream.

  • GGoogle reviewer
    Local Guide
    Jul 9, 2025

    We came 1 hour before closing and they had already packed everything away and they were turning off the lights

  • GGoogle reviewer
    Local Guide
    Jul 9, 2025

    Was closed an hour early for no reason

  • GGoogle reviewer
    Mar 7, 2025

    Awesome customer service highly recommend

  • GGoogle reviewer
    Dec 24, 2024

    I order from door dash just today. I wanted a banana split with Chocolate, Strawberry and Vanilla . Tell me how they did two strawberry and one rainbow sherbet. And they didn't include the full toppings for banana split, no whip cream, no cherries, no crushed almonds. The proportion of the ice cream is so trash.

Sponsored Ranking. Positions are bought through owner and customer bids, not awarded on quality. BergenHub helps Bergen County businesses get discovered; it does not rate their service.