Galanz Americas Limited Company

Review quality analysis

Computed from 20 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

• GGoogle reviewer

  Local Guide

  Aug 6, 2026

  TERRIBLE!

• GGoogle reviewer

  Local Guide

  Jun 6, 2026

  If ever you'll need their customer service help using the product warranty. They may all sound professional, promising, helpful on the phone and/or in the email but you'll be very disappointed about the lengthy wait for result or update on your claim and they'll tell you the same thing over and over like they will forward the issue to a team and someone will call you. I feel like I'm being pass like a basketball. At the end they'll just tell you to do something which they could've done in the beginning of your call instead of waiting for nearly a week to bring the unit to a service center. Good luck guys dealing with this company! They are unbelievable and could raise your blood pressure. You might need God's help in dealing with them.

• GGoogle reviewer

  Dec 5, 2025

  I'm very unhappy with this Law firm Because I had my case since 2016 and they are making like it just happened this year... No I wouldn't let anyone know about this Law firm Because they don't deserve it Because they always email you instead of calling you like a great Lawyer would... I keep calling them to let them know that myself and my family needs to move out of the apartment where live right now Because it is full of mold and they keep saying don't get loan in the meantime we all are getting sick... I've been in the hospital 7 times since I lived out there... So --- I would not take a chance on them

• GGoogle reviewer

  Aug 11, 2025

  This company makes the worst product. Don't BUY!!

• GGoogle reviewer

  Local Guide

  Jul 2, 2025

  This company is absolutely terrible.<br>I'm a student and barely had time to use the oven -- I only used it a few times, and the glass door shattered unexpectedly, almost injuring me.<br><br>When I tried to seek help, I found out the warranty had just expired. I went to their website, and not only had the product already been removed, but all the previous reviews were gone too. I don't know what method they used to get such good reviews back then, but now it's useless.<br><br>I've tried everything: filed a complaint with the consumer protection agency, sent emails to the company -- no response. I called customer service, and they simply said, "It's out of warranty. We can't help."<br><br>Seriously? So after the warranty period, your product is no longer your responsibility? And you don't even offer repairs?<br><br>I'm deeply disappointed and feel helpless. Avoid this brand.

• GGoogle reviewer

  Local Guide

  May 13, 2025

  Unfortunately, my experience with Galanz Americas has been one of the most frustrating I've ever had as a customer. I purchased a refrigerator that began to fail shortly after the two-year mark, and since then, I've tried five times to get meaningful help from the company.<br><br>Their only response? Repeating that the warranty has expired. No technical support, no guidance, no solutions. I consulted two independent technicians, and both confirmed the same thing: this refrigerator is essentially disposable, with a life expectancy of only 2 to 3 years. Seriously? Is that what Galanz considers acceptable?<br><br>Galanz's customer service has been nonexistent. No one has taken real ownership of the issue. I live in Orlando, Florida, and I haven't found a reliable technician who can inspect or repair the unit, which is why I turned directly to the company. And yet, they've shown no commitment or accountability.<br><br>This experience makes it clear: Galanz seems focused solely on selling s