Exotic Car Collection by Enterprise

Review quality analysis

Computed from 5 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

Nearby similar stores

Google's picks for similar vehicle & equipment rental near Fort Lee.

• Broadway Supercars
  300+ reviewsCar rental agency
• Gotham Dream Cars
  100+ reviewsCar rental agency
• Plush Luxury Collections
  30+ reviewsTransportation service
• Cloud 9 Exotics
  < 30 reviewsCar rental agency

• GGoogle reviewer

  Jun 8, 2026

  Professional and Courteous staff. I highly recommend this rental location.

  Owner response · Jul 9, 2026

  Thank you, Daniel! We're thrilled to hear you had a great experience with our professional and courteous team. Your recommendation means a lot to us! Looking forward to serving you again. -Chris R.

• GGoogle reviewer

  Local Guide

  May 14, 2026

  It was amazing!! Worked with jay, she was able to pull off what I thought was impossible. She was able to get the vehicle that I requested at short notice. Arrived, vehicle was ready to go, did paperwork electronically and was out the door with a smile on my face. Thank you again to Jay who was fantastic at meeting my needs for the vehicle that I requested! I will definitely be a reoccurring customer at this location. If anyone needs to rent, this location is the place to rent from and Jay is the contact to link with for the rental!!

  Owner response · Jun 9, 2026

  Thank you, Petty! We're thrilled to hear about your fantastic experience with Jay. It's great to know she could meet your needs on short notice and made the process smooth for you. We look forward to welcoming you back for your future rentals! -Chris R.

• GGoogle reviewer

  Local Guide

  Feb 24, 2026

  Rating only — no comment.

  Owner response · Mar 11, 2026

  Thanks for your rating, Ruben! We hope to see you again soon. - Drew

• GGoogle reviewer

  Aug 23, 2025

  Terrible service, I had made a reservation days before for a wedding and they cancelled it less than a day before. They had no resolution, and the service was absolutely terrible. Can't believe they treat their customers with such lack of respect, when they were trusted for an important event.

• GGoogle reviewer

  Local Guide

  Jun 12, 2025

  Last minute reservation for prom. Had some glitches with original reservation, but Frank made it happen with an alternate choice, which was actually perfect! He was alone, but took care of us and everybody else. Be aware that some of the models advertised online are not available at this location.

• GGoogle reviewer

  Local Guide

  Dec 6, 2022

  I reserved a car on the Enterprise website from the "Exotics Division."I called and asked about vehicle options in my class and was told me the price I reserved on the ENTERPRISE website was too low. They refused to rent me a car and then cancelled my reservation. Days before Thanksgiving I might add. How can any respectable company not honor the agreement and prices on their own website? I feel like that tells you everything you need to know.<br><br>I spoke with Ken, from Enterprise Customer Service, who was a comically terrible customer service rep. At first he told me he was looking into it and then never called back. After I reached out again he said "oh did I not call you back?" and then offered no options or solutions. The most absurd part to me is that I've rented from Enterprise 30+ times and likely would have continued to be a long term customer. All of this was over a difference of maybe $500 total (likely less). Shockingly bad in my view.