SERVPRO of Hackensack/Little Ferry

Review quality analysis

Computed from 19 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Aug 30, 2026

  Julio and Steven were incredibly professional for the job in our basement. Took up the flooring, set up the machines, and even took the flooring and carpet that I had already removed.

  Owner response · Sep 2, 2026

  Thank you so much, Tom! We appreciate your kind words about Julio and Steven's professionalism during your basement work. Your feedback means so much to us, and we appreciate you taking the time to share your experience.

• GGoogle reviewer

  Local Guide

  Aug 29, 2026

  Steven And Julian came and did water and mold remediation in our attic. The level of care and professionalism they provided was amazing. i would give 6 stars if i could!!!

  Owner response · Sep 1, 2026

  Thank you so much, Matt! We're grateful you took the time to share your experience with our team. It's wonderful to know that Steven and Julian provided you with amazing care and professionalism during your water and mold remediation. Your feedback means a lot to us at SERVPRO!

• GGoogle reviewer

  Local Guide

  May 11, 2026

  Got the job done within a few hours. Attentive, quick, willing to work with you. Shout out Jason, great guy, even greater work.

  Owner response · Jun 7, 2026

  Thank you so much for the five star review, Basit! We're glad we could get the job done quickly and make the process a smooth one for you. We'll be sure to pass your kind words along to Jason. Thanks again for trusting us with your project, and we're here for you if you ever need us again!

• GGoogle reviewer

  Feb 17, 2026

  SERVPRO did a great job! Jason, Patrick and Bryan arrived on time, was extremely professional, and made the whole process smooth and stress-free. They were accommodating to our needs and completed the job thoroughly and efficiently. Highly recommend their services!

  Owner response · Mar 9, 2026

  Thank you, Michael, for this five-star review! We're so glad Jason, Patrick, and Bryan's professionalism helped make the process smooth and stress-free for you. Your kind words mean a lot to our team, and we truly appreciate your recommendation.

• GGoogle reviewer

  Jan 22, 2026

  Pat, Bryan, Julian and crew did an excellent job of cleaning my house after the fire next door. I really appreciated all their efforts over three and a half days. They were careful of my things and cleaned up after themselves.

  Owner response · Feb 7, 2026

  Margaret, thank you for the five-star review! We're glad Pat, Bryan, Julian, and the team could take great care of your home during such a stressful time. We truly appreciate your trust and are here for you should you ever need us again!

• GGoogle reviewer

  Jan 8, 2026

  The Rep (Jason Ramlal) was very professional, broke down everything for us in layman's terms and even went out of his way when he didn't have to.

  Owner response · Feb 7, 2026

  Thank you for the kind words! We're glad to hear Jason took the time to explain everything clearly and go above and beyond. We truly appreciate your trust in our team!<br>