Optum Cardiology - Rutherford

Review quality analysis

Computed from 9 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Aug 20, 2026

  Rating only — no comment.

  Owner response · Aug 23, 2026

  Hi Linda Koetter, thank you for leaving a review. If you would like to discuss your experience further, please reach out to our Patient Experience team at https://www.optum.com/en/care/locations/optum-new-jersey/contact.html. Thank you, Your Patient Experience Team

• GGoogle reviewer

  Aug 12, 2026

  Rating only — no comment.

  Owner response · Aug 16, 2026

  Hi Tyrone Roberson, thank you for leaving a review. If you would like to discuss your experience further, please reach out to our Patient Experience team at https://www.optum.com/en/care/locations/optum-new-jersey/contact.html. Thank you, Your Patient Experience Team

• GGoogle reviewer

  Jul 29, 2026

  Rating only — no comment.

  Owner response · Aug 7, 2026

  Hi nicholas frank, thank you for leaving a review. If you would like to discuss your experience further, please reach out to our Patient Experience team at https://www.optum.com/en/care/locations/optum-new-jersey/contact.html. Thank you, Your Patient Experience Team

• GGoogle reviewer

  Jul 27, 2026

  Rating only — no comment.

  Owner response · Aug 7, 2026

  Hi Leonardo Cabrera, thank you for leaving a review. If you would like to discuss your experience further, please reach out to our Patient Experience team at https://www.optum.com/en/care/locations/optum-new-jersey/contact.html. Thank you, Your Patient Experience Team

• GGoogle reviewer

  Jul 16, 2026

  Highly recommend

  Owner response · Aug 7, 2026

  Hi Martha Gonzalez, thanks so much for sharing. So glad you had a great experience and that we were able to give you the care you deserve! Thank you, Your Patient Experience Team

• GGoogle reviewer

  Local Guide

  Jun 24, 2026

  I do not recommend Optum Cardiology in Rutherford, NJ.<br><br>I was scheduled for a CCTA and learned from the imaging center that I needed a prescription medication before the test. Unfortunately, my cardiologist's office never provided the prescription or any instructions regarding this requirement.<br><br>The day before my exam, I spent the entire day trying to reach the office. Their outsourced call center was actually very helpful and did everything they could to assist me. They attempted to contact the Rutherford office multiple times and even transferred me directly. I was placed on hold for approximately 45 minutes, only to have someone answer and immediately disconnect the call.<br><br>I continued calling throughout the day, sent a message through MyChart, and received no response. I even sent my husband to the office in person. He was told by a staff member that the prescription would be sent to my pharmacy within two hours. More than five hours later, nothing had been sent an

  Owner response · Jul 8, 2026

  Hi Melinda Ma, thank you for sharing your feedback. We'd like to discuss your experience with you. Please contact us at https://www.optum.com/en/care/locations/optum-new-jersey/contact.html to connect with our Patient Experience Team. Thank you, Your Patient Experience Team