360 S Van Brunt St
#1 Certified Official Cuchen in the USA, Nationwide tech support & customer services / Cuchen is leaping to become a global company base on advanced technology and reliability.
Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.
In Englewood
#67 / Shopping
View category →
In Englewood overall
#770 of all businesses
Electronics & Appliance Store
#7 in town
Composite score
0 / 100
rating · quality · popularity
Review quality analysis
Computed from 12 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).
Nearby similar stores
Google's picks for similar electronics & appliance store near Englewood.
Customer reviews
Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.
- GGoogle reviewerMay 14, 2025
Scam company. Bought cooker and did not receive. They offered a replacement or refund. Never got the refund and when trying to get a replacement I am getting nothing. They are extremely hard to contact. Ive been trying for over 2 months (currently) with no responses. $500 down the drain. Recommend avoiding this place.
- GGoogle reviewerLocal GuideSep 24, 2022
We didnt receive rice cooker and they blame its our fault. Now i lost near $500 of money and im crying. Do not buy from here, this is very sketchy business.
Owner response · Sep 6, 2023
Dear.Kim<br>We apologize for the inconvenience,<br>When we got an email from you, we replied it was difficult to claim because it had already been over a month, but we never blamed you.<br>If you say that you have not received your item after 6 weeks of placing your order and delivery,<br>please understand that we have no way to deal with it,<br>Also the delivery status is exactly as delivered without any problems.<br>At the time of ship out, shipping information was sent via email, and it is ex
- GGoogle reviewerMay 11, 2022
He took care me very well and explained to me how to make my rice cooker last. Fixed it like it is brand new! Will definitely recommend to come here for your rice cooker needs!!
Owner response · Sep 6, 2022
Dear. Alex<br>We never forget that our goal is customer satisfaction.<br>Please feel free to contact us anytime if there is any inconvenience<br>Thank you
- GGoogle reviewerLocal GuideDec 29, 2021
We just serviced our 6yr old rice cooker. Dropped it off and done within an hour. Technician was responsive and professional. Make sure call them before you go. Cuchen america was located inside of Seoul trading company. Call them up when you get there. Someone will come out to the entrance.
Owner response · Sep 6, 2022
Dear. Jung hoon<br>We sincerely thank you for being satisfied with our insufficient services.<br>We promise to do the best we can.<br>Thank you
- GGoogle reviewerNov 5, 2021
Their contact email is a gmail account should had raised a red flag if they are even selling counterfeit.
Owner response · Sep 6, 2022
Dear. Lee<br>We apologize for the inconvenience,<br>Please understand that it is a common policy of all rice cooker companies that external damage is excluded from the warranty.<br>We also inform you that we are an Authorized Cuchen Service Center and that baseless accusations may result in legal issues.<br>If there is a problem with the service, please contact us as we will flexibly handle the repair and shipping cost.<br>Thank you
- GGoogle reviewerMar 24, 2021
Been trying to call them. The number listed in the website goes to a voicemail which nobody ever replies to.
Owner response · Sep 6, 2022
Dear. Park<br>We apologize for the inconvenience<br>There were many difficulties in a situation where there was a shortage of staff due to covid-19<br>Thanks to the cooperation of many grateful clients, we overcame it and return to normalcy.<br>We apologize and thank you for your cooperation.<br>Thank you
Sponsored Ranking. Positions are bought through owner and customer bids, not awarded on quality. BergenHub helps Bergen County businesses get discovered; it does not rate their service.