Bonchon Hackensack
450 Hackensack Ave
Casual chain serving cooked-to-order Korean fried chicken, plus other traditional eats.
Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.
In Hackensack
#91 / Food
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In Hackensack overall
#895 of all businesses
Korean Restaurant
#1 in town
Composite score
1 / 100
rating · quality · popularity
Review quality analysis
Computed from 12 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).
Nearby similar stores
Google's picks for similar korean restaurant near Hackensack.
Customer reviews
Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.
- GGoogle reviewerLocal GuideSep 5, 2026
I've had the chicken wings and strips and both were delicious! Got them with the sweet and spicy sauce, can't remember what it was called and couldn't pronounce it even when I was looking at it. The chicken was super crispy and glazed with the sweet and spicy sauce. Makes my mouth water just thinking about it! Could have been a bit more spicy but still awesome. The fried rice was a bit lacking. Got the kimchi and pork belly variety. The kimchi was not the spicy kind I am accustomed to from other Korean restaurants I've been to. It kinda just tasted like pickled cabbage, which is effectively sauerkraut. And their were only a couple cubes of pork belly. Would definitely not order it again. Not worth the money. Will definitely go be going back for the chicken and lots of other items I am curious about!
Owner response · Sep 8, 2026
Dan, thanks so much for the awesome feedback! We're so glad you loved our chicken wings and strips with the sweet and spicy sauce - sounds like you got our Soy Garlic or maybe our Spicy variety! We appreciate your honest thoughts about the kimchi and pork belly fried rice. Your feedback helps us improve, and we'll take note of your comments about the spice level and portion size. We're happy to hear you'll be back to try more items on our menu. Can't wait to see you again soon!
- GGoogle reviewerAug 26, 2026
takes forever to make a simple veggie meal
Owner response · Sep 2, 2026
Ilana, we sincerely apologize for the long wait you experienced with your veggie meal. We understand how frustrating it is when service doesn't meet expectations, especially for what should be a straightforward order. Your time is valuable, and we fell short. We'd appreciate the opportunity to make this right and learn more about what happened. Please reach out to us at Bonchon.com/contact so we can address your concerns directly.
- GGoogle reviewerLocal GuideAug 11, 2026
Chang Shi Guo Niu Yue,Xin Ze Xi,VADi Qu Bu Tong Di Qu De Han Shi Zha Ji Dian,Zhe Jia Wei Yu Xin Ze Xi HackensackDe Bonchon chicken Zheng Ti Chu Pin Huan Bu Cuo,Te Bie Shi Zha Shu Tiao Hen Hao Chi,Zha Ji Chu Pin Ye Wen Ding
Owner response · Aug 12, 2026
Thanks for taking the time to share your experience, Sabrina! We're so happy to hear that you enjoyed our fries and found our fried chicken consistently good. It means a lot that you chose us after trying Korean fried chicken in different areas. We appreciate you and hope to serve you again soon!
- GGoogle reviewerLocal GuideAug 3, 2026
Their soy garlic chicken is still the bomb. Crunchy with the right sweetness.
Owner response · Aug 10, 2026
Thanks for the love, Tricia! We're so glad you're still enjoying our soy garlic chicken - that perfect combo of crunch and sweetness is what we're all about! We appreciate you taking the time to share your experience with us. Hope to see you back soon for another delicious meal!
- GGoogle reviewerJul 29, 2026
"I ordered seasoned fries and chicken wings to go. The fries were hot, but soggy. I brought it to the staff's attention, and she promised to make a fresh batch, which she said would take 5 minutes. Less than 2 minutes later, she handed the box back to me. It was obvious they just re-fried the original soggy fries instead of making fresh ones. Told the staff about it, but no We used to come to this location every single week, but experience like this makes me want to start ordering elsewhere."
Owner response · Aug 10, 2026
Shie La, we sincerely apologize for your disappointing experience with the seasoned fries and chicken wings. It's frustrating when concerns aren't properly addressed, and we understand why this has made you reconsider visiting us. As loyal weekly customers, you deserved much better service and quality. We'd really appreciate the opportunity to make this right. Please reach out to us at Bonchon.com/contact so we can address this properly and hopefully restore your confidence in us.
- GGoogle reviewerLocal GuideJul 16, 2026
I had Uber Eats deliver, it was very delicious, drum stick combo with fries and a Korean style donut. The Korean style drum sticks was delicious, the fries was generic but the donut definitely gave me 1990s delicious vibes . I'll definitely order from here again<br>And you get free fried rice if your order is $40<br><br>07/16/2026<br><br>I tried Sotteok Sotteok and it was super delicious, sweet and sour rice cake and hotdog!<br>I got my Yum Drum trio but won't recommend the classic crunch.<br>It's crunchy but heavily salty and not as good as it used to be in 2010.<br>Just get the Korean BBQ sauce one and you're good. I'm not sure about the other sauces because I haven't tried them but someday I may.
Owner response · Jul 11, 2026
Hey Daniel! We're so happy to hear you enjoyed your Uber Eats order! Those Korean style drumsticks are definitely a fan favorite, and we're glad the Korean style donut brought back those nostalgic vibes for you. Thanks for mentioning the fries and that awesome free fried rice deal too! We can't wait to serve you again soon!
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