Club Pilates

Review quality analysis

Computed from 15 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Sep 4, 2026

  Took a particularly exceptional class yesterday with a new to me instructor, Nadia. Hoping she gets to have more classes in Edgewater!!

• GGoogle reviewer

  Aug 9, 2026

  Rating only — no comment.

• GGoogle reviewer

  Local Guide

  Jul 14, 2026

  I wasn't going to leave a poor review if I weren't continuously inundated with emails despite my attempts to remove myself, but they keep coming, so I might as well express my disappointments. This is for those interested in the free class promo.<br><br>None of my criticism applies to the lovely women running the front desk. They were all just doing their jobs to sell courses but never pushy and very professional. That being said, my free class with Barbara wasn't great. No introduction, just barked orders the entire time, and no I'm not exaggerating. No charisma whatsoever. Without asking she approached me and jerked my arm or leg into the correct position without saying a thing! Bizarre is the only word that comes to mind. Maybe those who are new to studio classes would think this is the norm but I never experienced this before.<br><br>This is why I am leaving a review: newcomers should know that this isn't acceptable and this location could use another instructor as the face of what

  Owner response · Aug 7, 2026

  Hi Rachel,<br><br>Thank you for taking the time to share such detailed feedback. We're sorry to hear that your Intro Class experience did not reflect the welcoming, supportive environment we strive to create for every new client.<br><br>We especially appreciate your kind words about our front desk team. They work hard to make every guest feel comfortable and informed, and we'll be sure to share your feedback with them.<br><br>Regarding your experience in the class, we take this feedback seriousl

• GGoogle reviewer

  Local Guide

  May 14, 2026

  I've been coming to this studio for a long time -- it's been over a year now. They have class schedules available almost every hour of the day. The instructors are experienced and engaging. I've always been satisfied so far. Especially when I had to make last-minute schedule changes, they were always understanding. They are particularly helpful in this regard compared to other studios. I can say it's my favorite Pilates studio.

• GGoogle reviewer

  Local Guide

  Mar 31, 2026

  Rating only — no comment.

• GGoogle reviewer

  Mar 5, 2026

  I had a very mixed experience at Club Pilates. To start with the positives, the front desk girls were absolutely lovely--super welcoming and made the check-in process a breeze.<br><br>Unfortunately, the actual intro class with Barbara was very off-putting. Her tone was aggressive from the start, which created a tense environment for a beginner. While she did ask for consent to help with my form, the actual physical adjustments felt unnecessarily firm and intense for an introductory level.<br><br>The instructions were also quite confusing; at the beginning, we were told not to look at other students, but then I was told to 'look at the person next to me' when I couldn't get a move right. As a newcomer, I felt intimidated rather than supported. This experience has definitely steered me away from returning. If you are a beginner looking for a patient and encouraging environment, I'd suggest looking elsewhere.

  Owner response · Aug 7, 2026

  Hi Jael,<br><br>Thank you for sharing your feedback. We're happy to hear that our front desk team made you feel welcomed and that your check-in experience was positive.<br><br>We're sorry to hear that your free 30 min introductory class experience did not meet your expectations. Creating a supportive and comfortable environment for beginners is extremely important to us, and we appreciate you bringing your concerns about the instruction style, communication, and adjustments to our attention.<br>