Private Aid Contractor, Home Health Care Agency

Review quality analysis

Computed from 18 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Local Guide

  Jun 26, 2026

  Great home health care agency.

• GGoogle reviewer

  Jun 22, 2026

  When your loved one needs extra care, you quickly learn that you cannot leave their care to just anyone. Our family chose this agency & it has made all the difference for our loved one, as well as our family. The caregivers are amazing. Skilled, compassionate, knowledgeable, patient & trustworthy. Our loved one has challenging cognitive issues & they restore dignity to him. Beside the aides, you have a support system of an agency who helps you through each step. Until you experience these challenges 1st hand, you have no clue as to what you will need. It is a terrifying experience. What you will need is the support of this agency. The day I came across their business card was a day I will forever bless. We are in good hands. Jackie & her staff understand families. They provide us with a way to help our loved one live at home - safely, loved & well cared for. We are so grateful & so blessed.

  Owner response · Jul 7, 2026

  Thank you so much for your kind and heartfelt words. Reading your message truly means the world to me and the entire Private Aid Contractor team.<br>It has been our honor and privilege to care for your loved one and support your family during this journey. We understand how challenging and emotional it can be to navigate the care of a loved one, and we are grateful for the trust you have placed in us.<br>Your recognition of our caregivers and staff is deeply appreciated. We strive every day to p

• GGoogle reviewer

  May 11, 2026

  I am very satisfied with Private Aid Contractor with overall experienced. My Aide been with us for 1 or so now.<br><br>I highly recommend this company with anyone who needs Home Care Service.<br>They worked with scheduling and covering shift.<br><br>Jackie is very helpful and she sometimes comes to the rescue. She is so nice.

  Owner response · Jun 7, 2026

  Thank you so much for your kind words and recommendation. We truly appreciate the trust you have placed in over the past year.<br>It means a lot to know that you have been satisfied with the care and support provided by our team. We always strive to make scheduling and coverage as smooth and reliable as possible for every family we serve.<br>Jackie and the entire team are grateful for your recognition and are always happy to help whenever needed. Thank you again for allowing us to be part of you

• GGoogle reviewer

  Apr 8, 2026

  Extremely professional, friendly, thorough, helpful, kind, and very knowledgeable with overall clients services. We been very happy and lucky for two years of great service. We are truly lucky to have found our incredible member of the family name Pedro because of Private Aid contractor.<br><br>OurJackie is one a kind.<br>I highly recommend you and your love one this company.

  Owner response · May 8, 2026

  Thank you from the bottom of our hearts for your beautiful and thoughtful message. It truly means so much to us to know that our care has made a positive impact in your life over the past two years.<br><br>At Private Aid Contractors, we don't just see this as a service--we see it as a responsibility to care for people with compassion, respect, and consistency. Knowing that Pedro has become a trusted and meaningful part of your family is incredibly special to us. That is exactly the kind of conne

• GGoogle reviewer

  Mar 27, 2026

  I have been most fortunate that's my aide Betty has been with me for two years. Cannot say enough how wonderful she is and the exceptional support from the agency !

  Owner response · Apr 8, 2026

  That's truly a blessing. Having Betty by your side for the past two years and knowing you can rely on her kindness, dedication, and professionalism is something very special. It speaks volumes about her character and the quality of care she provides every day.<br>It's also wonderful knowing that the agency has been so supportive--having a strong, dependable team behind you makes all the difference. Experiences like yours really highlight how meaningful and life-enhancing great care can be. <br><

• GGoogle reviewer

  Sep 29, 2025

  A lot of problems with this agency. To summarize my father is disabled and depends on a reliable service which is very regularly canceled and hours to his insurance are continued to be billed.<br><br>Aids fluctuate on what their job description entails.<br><br>Aside from 1 aid that was great with my dad he was left stuck weekend after weekend with someone who simply did not care about him. While I will be the first to admit my father can be exceptionally difficult, its the responsibility of the agency to send staff who will do their job and not be on the phone instead of tending to the patient.<br><br>Our aid was never replaced until this weekend in which it was an absolute headache once again as I have to teach them the care plan. Isn't there a RN working with this company to do that? Why is the family depended on to teach basic care plans?<br><br>It took 20 minutes for the aid to even get into the apartment because they were not informed that there was even a lock box, they also were

  Owner response · Oct 10, 2025

  Hello, we are sorry that this seems to be your experience with our company. As a home care agency, our goal is to ease the worry of family members/caregivers by providing excellent care to their loved ones. <br><br>The reason for us discharging your father's case is you have been verbally abusive to our aides, office staff and your father. The decision to discharge the case came from a confrontation in progress with our aide. <br><br>While we do what we can to make sure the client is completely