Knights Inn South Hackensack

Review quality analysis

Computed from 11 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

• GGoogle reviewer

  Sep 1, 2026

  If you want to relax and have a good relaxing nite this is not the place , I accidentally paid for a night without seeing any room just because I needed a place to sleep.<br>Judge for yourself.<br>$120 a night for this beat up room. This room tops $50 a night maybe.<br>Never again. never !<br>There was a blood stain in the ceiling, the light was not working, the carpet looked dirty, just look at the pain on the door frames .

  Owner response · Sep 5, 2026

  Dear Julian,<br>Thank you for sharing your experience. We're very sorry to hear about the multiple issues you encountered during your stay. The conditions you described are not what we strive to provide and we regret the inconvenience caused. Our team is committed to improving these areas and delivering a better experience for all our guests. Please feel free to reach out if you have any further concerns. Your insights are invaluable as we continue to improve.

• GGoogle reviewer

  Aug 15, 2026

  Room was worn down. Everything about the Room was stressful. Only positive is i was able to sleep through the night. Mattress was comfortable

  Owner response · Aug 22, 2026

  Dear DeEdgra,<br>Thank you for sharing your thoughts with us. It's concerning that the condition of the room was not up to expectations. We strive to provide a relaxing environment, and we apologize for any stress this caused during your stay. We are glad that you found the mattress comfortable for a good night's sleep. Please consider giving us another chance to change your perceptions in the future.

• GGoogle reviewer

  Aug 11, 2026

  No recomiendo ese hotel a nadie mucha cucaracha y esa fotos son 20 ano atra no se lleven de esa apariencia por que es pura mentira sabana sucia asta con sangre pueden cojer una infecion en la piel una alfombre que nunca la limpian se los doy de consejo ese es El peor hotel en la ruta 46 de New Jersey ese hotel es asquerosiiiiiiisimo no se como esta abierto parese que en New Jersey no existe supervisores ai se lo dejo a conciencia de ustedes lo digo para que se cuiden de cualquie peste que puedan cojer en ese hotel attendant Teresa salas A y los colchones manchado y asquerosicimo podridos O Dios no se como es que un hotel tan sucio estas abierto es que en New Jersey no ay supervisor repitiendo lo que me incomoda

  Owner response · Aug 22, 2026

  Dear Teresa,<br>Thank you for taking the time to share your experience. We are truly sorry to hear about your concerns during your stay. Cleanliness is extremely important to us, and we aim to provide a comfortable environment for all our guests. It's concerning to learn about the issues you mentioned, and we assure you that we are looking into these matters seriously. We would appreciate the opportunity to discuss this further and gather more details to address your concerns.<br>We hope to rega

• GGoogle reviewer

  Aug 10, 2026

  Where do I start? My room was filthy. The chair had a sticky coating on it that stained my pants. The box spring and mattress had blood on them and the sheets and blankets were stained with burn holes in them. The rug had the same sticky goo as the chair. The microwave was broken, you get a crappy coffee machine but no coffee. The handle was falling off of the shower. The wifi was non-existent and the TV cable connector was broken which caused a weird, grainy image that was unwatchabledown. Oh yeah, as much as I enjoyed the movie The Green Mile, having my own Mr. Jingles running around was the deal breaker.<br><br>The guy at the desk around 2pm was arrogant, condescending and offered no relief. I asked for a refund and he became combative. About the only thing good was that there was plenty of parking.<br><br>Note to the owner, do not reply to this with fake empathy and lies. The place is one giant healthcode violation and should be shut down.

  Owner response · Aug 15, 2026

  Dear Ernesto,<br>We are genuinely sorry to learn about the experiences you had during your stay. Providing a clean, comfortable, and welcoming environment is important, and it's concerning to hear about the issues you encountered. We appreciate the detailed feedback and assure you that these matters are being addressed with urgency. We aim to improve and prevent such situations in the future. Thank you for highlighting both the challenges and the positive aspects of our parking availability. Ple

• GGoogle reviewer

  Local Guide

  May 17, 2026

  I have been in many rooms in my life I am 65 yrs old sound engineer, so I'm in a lot of motels and hotels. But this has been the worst ever! my room was 112. the place was just nasty<br>from the holes in the sheets, broken dresser,lamp shade with burn marks, oven not clean, not one hanger, door would not lock from the inside. I should have stayed in my car! it was so bad that I check out 4 hours ahead of time. what a shame to pay $100.00 for no sleep, not shower. I didn't send any pictures I see this is nothing new for you site. I see this has been going on for a while. this place needs to be shut down. shame on you guys!

  Owner response · Jun 7, 2026

  Please accept our apologies for any inconvenience during your stay. Rest assured, we strive to provide a safe and comfortable experience for all our guests, and we will ensure that we are meeting our high standards of comfort and cleanliness going forward. Thank you, and we hope to have another chance to change your perceptions in the future.

• GGoogle reviewer

  May 14, 2026

  Despite booking a non smoking king, the room was 2 queens and reeked of cigarettes. That was just the beginning. the walls were stained. the sconces on the wall were falling out of the anchoring and their lamp shades were so dirty. The bedding had a big rip in it. The place was dilapidated and sorely in need of a makeover. I stayed for 20 minutes, ate my loss and checked out. Wouldn't recommend this place to anyone. The owners should be ashamed of themselves for renting these rooms out like that.

  Owner response · Jun 7, 2026

  Dear Lam,<br>The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. We sincerely apologize for the room falling short of your expectations, and your feedback will help us address these concerns. Thank you for bringing this to our attention.