TR Randolph - State Farm Insurance Agent
181 W Englewood Ave
Our goal here at the Thomas Randolph Agency is to work together as a Team to give our State Farm Policyholders remarkable Customer Service, Discover their Needs, and be a Good Neighbor! License #: NJ-8832228
Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.
In Teaneck
#40 / Professional
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In Teaneck overall
#354 of all businesses
Insurance agency
#6 in town
Composite score
1 / 100
rating · quality · popularity
Review quality analysis
Computed from 13 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).
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Customer reviews
Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.
- GGoogle reviewerMay 29, 2026
Detria/deena is terrible i asked for dec pages a simple email and she dragged it out was very unprofessional i told her i was going to shop for my grandma and the she tries to stall by not sending the policy via email, terrible agent had to basically say " im coming to the office so you can service me" then got transferred to derrick for derrick to email me the policies within 5 minutes TRULY RIDICULOUS DETRIA if you cant handle customer service RETIRE !
- GGoogle reviewerMay 29, 2026
I want to let you know how wonderfully helpful everyone is at the Thomas Randolph Teaneck NJ office. A special shout out to Dana who has been helping me during the last several months with various issues. I am so grateful. They all are consistently kind, patient and always helpful! True professionals!!<br>Bernadette Mason
- GGoogle reviewerLocal GuideMay 6, 2026
We recently moved to New Jersey and transferred all of our State Farm policies at TR Randolph. The level of service there is extraordinary. Ask for Dana.
- GGoogle reviewerOct 10, 2025
Rating only — no comment.
- GGoogle reviewerJul 10, 2024
I've been a client of Tom Randolf for thirty years. My home and all the cars we've owned are, and have been, insured through TR Randolf State Farm. I can say I've stayed with him because the coverage is good and is priced reasonably, but it's more than that. I appreciate the "good neighboor" attentiveness I receive whenever I have a question. And, policy adjustments are always handled timely and accurately. The same accolades go to his staff. They are great, and I never feel left hanging, nor wanting for better service. I highly recommend.
Owner response · Sep 5, 2024
Thankyou for your kind words We will stive to keep the way you think of us in our daily workings thankyou for taking time to give us these great words it made my day
- GGoogle reviewerLocal GuideFeb 25, 2024
Ms. Reba/Office Coordinator was very greeting & nice to auto insurance information.
Owner response · Sep 5, 2024
thank you for taking time to send us this we will strive to give the best we can to help our clients
Sponsored Ranking. Positions are bought through owner and customer bids, not awarded on quality. BergenHub helps Bergen County businesses get discovered; it does not rate their service.