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Dunkin'

Dunkin'

3.0
30+ reviews$1-10
Food & DiningCoffee shopCafe & Coffee Shop

BJ's Wholesale Club, 300 NJ-17

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Sponsored Ranking

Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.

In East Rutherford

#94 / Food

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In East Rutherford overall

#362 of all businesses

Cafe & Coffee Shop

#14 in town

Composite score

0 / 100

rating · quality · popularity

Review quality analysis

Computed from 16 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

Positive sentiment13%
Owner responsiveness0%
Negative signal6%
Sentiment balance50%

Customer reviews

Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.

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  • GGoogle reviewer
    Feb 14, 2026

    The bacon egg and cheese was completely burnt, along with the fact that the matcha latte that I got tasted nothing like matcha and pure milk.

  • GGoogle reviewer
    Local Guide
    Nov 23, 2025

    Just a heads up: Even if you're the first person in line, expect to wait about 10 minutes for simple orders.

  • GGoogle reviewer
    Local Guide
    Aug 5, 2025

    This is the Dunkin Donuts location inside of BJs in East Rutherford, NJ.<br><br>While the food came out promptly and the tables are clean, I had to wait a while for a staff member who could not be found across the entire front counter to take my order, despite no line present. This has happened previously on multiple occasions.<br><br>Additionally, it appears that management does not want to address this issue, but in fact encourages this behavior. they recently added a sign that directs everyone to the kiosk instead of interacting with a staff member.<br><br>Signs like this tell the customer they are not valued and staff prefer to hide in the back office instead of serving the customer. In fact, I've witnessed a couple of customers laugh out loud as they read the sign.<br><br>What happens with the self ordering kiosk breaks? some customers prefer a traditional ordering experience instead of interacting with a kiosk.

  • GGoogle reviewer
    Local Guide
    Feb 23, 2025

    This Dunkin' Donuts charge one dollar for the bags and has an attitude with it. I ordered three orders of the dunkings basket. It comes with a bacon egg and cheese, hashbrowns the little ones and a coffee and they wanna charge me a dollar extra for one bag

  • GGoogle reviewer
    Sep 6, 2024

    Worst dunkin i have ever been to. I asked this worker for loaded hash browns and i get my order finding out that he gave me regular hash browns. I told him i ordered loaded hash browns and proceeds to say that i did not order that. I keep telling him i said loaded hash browns then he starts to make it and when i got it i was furious. I opened my bag to see that he used the same hash browns and just poured a little drizzle of cheese on them without the bacon. Never ordering here again.

  • GGoogle reviewer
    Local Guide
    Feb 1, 2024

    Nothing but attitude from the girl behind the counter, if you hate your job QUIT!!!

Sponsored Ranking. Positions are bought through owner and customer bids, not awarded on quality. BergenHub helps Bergen County businesses get discovered; it does not rate their service.