473 River Rd
Phenix Salon Suites provides private, professional salon suites for beauty, wellness, and lifestyle professionals, giving them the freedom to operate and grow their businesses on their own terms. Phenix Salon Suites is open 24 hours a day, 7 days a week, providing salon professionals with the flexibility to operate their businesses on their own schedules. For the safety, security, and comfort of all salon professionals and their guests, the main entrance is secured daily from 7:00 p.m. until 9:00 a.m. Access during these hours is available only through secure entry for authorized salon professionals.
Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.
In Edgewater
#55 / Beauty
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In Edgewater overall
#339 of all businesses
Hair Salon & Barber
#10 in town
Composite score
1 / 100
rating · quality · popularity
Review quality analysis
Computed from 15 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).
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Customer reviews
Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.
- GGoogle reviewerLocal GuideJul 26, 2026
This place is freezing. Extremely cold. Clients are always upset about it all the time. Management won't do anything about it.
Owner response · Aug 7, 2026
Thank you for your feedback, Alia.<br><br>We're sorry to hear that the temperature has made your visits uncomfortable. We understand that maintaining a comfortable environment is important for both our professionals and their clients, and we appreciate you taking the time to share your concerns.<br><br>We'd like the opportunity to better understand the situation and address your feedback appropriately. Please contact us at phenomenalsuites@gmail.com or 347-474-5602 so we can look into your conce
- GGoogle reviewerJul 26, 2026
Always cold in here. Too cold.
Owner response · Aug 7, 2026
Thank you for sharing your feedback, Alie.<br><br>We're sorry to hear that the temperature during your visit was uncomfortable. We understand that maintaining a comfortable environment is important for both our professionals and their clients, and we appreciate you taking the time to bring this to our attention.<br><br>We value your feedback and will take your comments into consideration as we continue working to improve the experience at our location.<br><br>Thank you for visiting Phenix Salon
- GGoogle reviewerLocal GuideMay 28, 2026
I went to get a facial inside this building and almost froze to death. I was told that this is the way it is here all the time. I'm not going back there.
Owner response · Jul 8, 2026
Mohamed, thank you for taking the time to share your experience.<br><br>We're sorry to hear that you were uncomfortable during your visit. Creating a comfortable and welcoming environment for our suite owners and their clients is important to us, and we appreciate you bringing this matter to our attention.<br><br>If you'd like to discuss your experience further, please contact us at phenomenalsuites@gmail.com or 347-474-5602. We value your feedback and are always looking for ways to improve
- GGoogle reviewerLocal GuideMay 13, 2026
Rating only — no comment.
Owner response · Jul 8, 2026
Sheetal, thank you for your wonderful review!<br><br>We're delighted to hear that you had a positive experience. Feedback like yours motivates us to continue providing a welcoming environment for both our suite owners and their clients.<br><br>We appreciate your support!
- GGoogle reviewerLocal GuideMay 5, 2026
1000
Owner response · Jul 8, 2026
Zoraya, what a wonderful view!<br><br>We're delighted to hear that you had a positive experience. Feedback like yours motivates us to continue providing a welcoming environment for both our suite owners and their clients.<br><br>We appreciate your support!
- GGoogle reviewerApr 27, 2026
Rating only — no comment.
Owner response · May 9, 2026
Hi Yasin,<br><br>We're sorry to hear about your experience and appreciate you bringing this to our attention. At Phenix Salon Suites, we strive to provide a clean, professional, and supportive environment for all of our suite owners and their clients, and it's disappointing to know we fell short of your expectations.<br><br>Because each suite is independently operated, we'd really like the opportunity to better understand what happened and address your concerns directly. Please reach out to us a
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