Advance Auto Parts

Review quality analysis

Computed from 15 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

Nearby similar stores

Google's picks for similar auto parts, accessories & salvage near Hackensack.

• Pep Boys Auto Service & Tires
  1000+ reviewsAuto repair shop
• AutoZone Auto Parts
  500+ reviewsAuto parts store
• P & A Auto Parts - Hackensack (Fisher Auto Parts)
  30+ reviewsAuto parts store
• Parts Authority
  30+ reviewsAuto parts store
• Advantage Outfitters Customer Pickup
  < 30 reviewsAuto parts store

• GGoogle reviewer

  Local Guide

  Aug 30, 2026

  Sad went to 3 of them to get my car battery charged and All 3 said the same thing...<br>The battery charger has not been working for 3 days. But we can sell you a new battery.

  Owner response · Aug 31, 2026

  Hi Dimi, <br> We are sorry to hear about your experience at our 65 Court St Hackensack location. We understand how frustrating it must have been to visit three stores and find that the battery chargers were not working. We have forwarded these details onto our Field Leadership Team, so they can be made aware of this issue. We hope you'll give us another try soon and thank you again for choosing Advance Auto Parts.

• GGoogle reviewer

  Aug 5, 2026

  Un buen servicio Katherine me ayudo mucho es una excelente persona mas personas como ella

  Owner response · Aug 6, 2026

  Hola Robinson, <br> Nos alegra mucho saber que tu experiencia en nuestra tienda en 65 Court St Hackensack fue tan positiva. Katherine es realmente una excelente persona y estamos encantados de que haya podido ayudarte tanto. Gracias por elegir Advance Auto Parts y esperamos verte de nuevo pronto.

• GGoogle reviewer

  Aug 4, 2026

  Rating only — no comment.

  Owner response · Aug 6, 2026

  Thank you for the 5-star rating and choosing Advance Auto Parts! Helping customers like you is the best part of our day.

• GGoogle reviewer

  Local Guide

  Jul 28, 2026

  Llamar por telefono es inutil, te dejan en espera y no vuelven a tomar tu llamada

  Owner response · Aug 6, 2026

  Hola Pablo, <br> Lamentamos escuchar que tu experiencia al llamar a nuestra tienda en 65 Court St Hackensack no fue satisfactoria. Nos disculpamos por la espera prolongada y la falta de seguimiento en tu llamada. Hemos compartido estos detalles con nuestro equipo de liderazgo para mejorar nuestro servicio. Gracias por elegir Advance Auto Parts y esperamos que nos des otra oportunidad pronto.

• GGoogle reviewer

  Local Guide

  Jun 30, 2026

  Great customer service

  Owner response · Jul 7, 2026

  Hi Carlos, <br> Thank you for leaving your review of your recent visit at our 65 Court St Hackensack. We are so pleased to hear that our Team Members were helpful to you! Thank you for choosing Advance Auto Parts.

• GGoogle reviewer

  Jun 16, 2026

  Very good people to work with and helpfull also the manager Sendy Sanchez if u want to be taking care of ask for her shes a very patient and knowledgeable manager thanks Sendy for the great costumer service

  Owner response · Jul 7, 2026

  Hi Emil, <br> Thank you for leaving your review of your recent visit at our 65 Court St Hackensack. We are thrilled to hear that you found our team helpful and that Sendy Sanchez provided you with excellent customer service. We always strive to go above and beyond for our customers, and it's wonderful to know that Sendy's patience and knowledge made a positive impact on your experience. Thank you for choosing Advance Auto Parts!