American Pro General Construction, LLC

Review quality analysis

Computed from 20 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

• GGoogle reviewer

  Sep 3, 2023

  This contractor scheduled an appointment with us upon our request. We arrived at our commercial site WITH OUR BABY. We reached out 30 minutes prior to our appointment confirming and then again 15 minutes prior letting him know we're on our way. No reply to two texts. Then, when we arrived he wasn't there so we called him. Again, no reply. We texted him letting him know we've arrived with our baby! He had the unprofessional audacity of not replying. We understand emergencies happen but with todays texting technology it's very easy to reply and inform a potential client you can't make it rather than standing them up when they arrive with their baby! We're glad for this experience because this is an ENTIRE reflection on their work ethics. Terrible level of unprofessionalism. If they can't arrive to a prior arrangement to visit a client and ignore them then how can we trust they'll do the job we need done without ghosting us after we pay for the work? Blessing in disguise. Please ensure th

• GGoogle reviewer

  Dec 19, 2020

  They've kept not a single appointment. They have lied about coming and never showed up. They've lied about dates and times and purchasing granite dates and never even called. But they sure cashed that check fast but did not buy the Granite the check was for. Very skeptical they can keep any really commitments here. It's been 6 weeks of failures over and over and over again. But they're very slick. They've got quite a talker out front. He keeps none of his promises. I'm sure this will be a fiasco of the highest order.

• GGoogle reviewer

  Apr 14, 2019

  They did an awesome job very professional. Also Linda was very informative and helpful and guided me through the process.

• GGoogle reviewer

  Apr 9, 2019

  So pleased with the service. You won't be disappointeded. Beyond happy with work done. HIGHLY reccomend!

• GGoogle reviewer

  Apr 9, 2019

  They get the job done right and on time

• GGoogle reviewer

  Feb 4, 2019

  We r very disappointed with the work that was done. We asked to have our bluestone cleaned. The chemicals that were used or the work that was done adversely affected our bluestone to the point that we will need to replace.