Jimmy John's

Review quality analysis

Computed from 7 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

• GGoogle reviewer

  Local Guide

  Aug 4, 2026

  It's really a nice sandwich.

  Owner response · Aug 8, 2026

  Simple, fresh, and delicious--we're glad you enjoyed it! Thanks for stopping by, and we look forward to making your next sandwich just as nice, Andre!

• GGoogle reviewer

  Local Guide

  Jul 6, 2026

  Rating only — no comment.

  Owner response · Jul 9, 2026

  We apologize for the experience you had, levan mokia, and appreciate you taking the time to let us know. We'll be looking into this to ensure it's addressed.

• GGoogle reviewer

  Local Guide

  Jun 26, 2026

  Service was okay. The food was greasy and not satisfying whatsoever. I'd probably just go to the Wendy's next door.

  Owner response · Jul 9, 2026

  We understand how important it is for food to feel fresh, balanced, and enjoyable, Tyler. We'll pass your comments along so the team can review food preparation quality and consistency to help improve the overall experience.

• GGoogle reviewer

  Jun 19, 2026

  Rating only — no comment.

  Owner response · Jul 9, 2026

  Thanks for the love! We really appreciate you sharing your positive experience, and we're thrilled to hear you enjoyed your visit.

• GGoogle reviewer

  Jun 17, 2026

  Awful service, not worth it. They want you to use pay in app and give you good reward /incentives but if you try to pick up in drive thru it's a huge production, and make you park car and go inside. Tried the delivery service and it took over one hour . My college nostalgia is over, this location killed it.... Deleting the app. Hope another franchise owner/location launches nearby and does it better.

  Owner response · Jul 9, 2026

  Convenience is an important part of the experience, whether it's pickup or delivery, Joanne. We'll pass your comments along so the team can review order fulfillment, pickup procedures, and delivery timing.

• GGoogle reviewer

  May 11, 2026

  I requested sauce (Zesty or Kickin Ranch), and the employee mentioned it would cost extra. I said no problem. After driving 40 minutes back home, I opened my bag and realized there was no sauce included, even though I was charged for it. Super disappointing, especially since the sauce is what really makes the sandwich for me.

  Owner response · Jun 9, 2026

  We appreciate you bringing this to our attention, Ana. We're sorry to hear about the missing sauce, especially since it's such an important part of your meal. We'll make sure your feedback is shared with the appropriate team to prevent this from happening again.