Tropical Smoothie Cafe
500 S River St Ste 9
Health-conscious cafe chain featuring a menu of custom smoothies, sandwiches & wraps.
Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.
In Hackensack
#104 / Food
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In Hackensack overall
#957 of all businesses
Juice & Bubble Tea Shop
#3 in town
Composite score
1 / 100
rating · quality · popularity
Review quality analysis
Computed from 15 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).
What customers mention
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Google's picks for similar juice & bubble tea shop near Hackensack.
Customer reviews
Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.
- GGoogle reviewerLocal GuideSep 5, 2026
waited 19 mins in-front of the register and no one still stepped up to take an order .<br><br>19 mins to ORDER A SMOOTHIE<br><br>Train your employees some basic customer service .
Owner response · Sep 8, 2026
We're truly sorry to hear this, Samaa, and appreciate you letting us know. Could you share a few more details so we can make sure the right team addresses this? Please send us a DM or email us at heretohelp@tropicalsmoothiecafe.com, and one of our team members will follow up.<br>
- GGoogle reviewerLocal GuideAug 11, 2026
Rating only — no comment.
Owner response · Aug 12, 2026
Hey maria pagan! Thanks for stopping by and treatin' yourself to some sunshine and good vibes! See ya again soon!
- GGoogle reviewerLocal GuideAug 6, 2026
I love the Green Detox smoothie and it came out very well. I am looking forward to getting more smoothies since they are one hundred percent natural and this would be a great opportunity to start living right. I deeply recommend that everyone comes to this smoothie spot since this is it. I love the atmosphere and I don't know about the food but this place hits different. Please bring the whole squad and come on down to Tropical Smoothie Cafe. This will help you feel better and you will see a difference in your life.
Owner response · Aug 10, 2026
Our crew is doing the happy hula! Thanks for the shoutout--we love serving up smiles. Can't wait to welcome you back for more Tropic Time soon!
- GGoogle reviewerLocal GuideJul 22, 2026
The workers were polite until I left no tip on just taking my smoothie out and leaving. Not sure why people just expect tips for doing your job. I tip on table service not on take out. The attitude change was immediate! Very very unprofessional!!
Owner response · Aug 10, 2026
Hello, <br><br>Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet expectations and understand your concerns regarding the service you received during your visit. Please feel free to reach out to heretohelp@tropicalsmoothiecafe.com if you would like to share additional details.
- GGoogle reviewerJul 21, 2026
Victoria is absolutely amazing, she goes above and beyond which is why I'm a repeat customer. She hand delivers our orders to us; if I could give her a 100/10 I would!
Owner response · Aug 10, 2026
Your review is the cherry on top of our smoothie! Stay tropical, keep the good vibes flowing, and sip away!
- GGoogle reviewerLocal GuideJun 22, 2026
I love their smoothies, specifically Mango Monsoon! It tastes very refreshing and it's the perfect amount of sweet.
Owner response · Jul 11, 2026
Love hearing this kind of high-vibe praise!Thanks for sharing the sunshine with us!
Sponsored Ranking. Positions are bought through owner and customer bids, not awarded on quality. BergenHub helps Bergen County businesses get discovered; it does not rate their service.