Signature Appliances

Review quality analysis

Computed from 16 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Feb 6, 2026

  Extremely Unprofessional and Disorganized Delivery Experience<br><br>This was one of the most frustrating and unprofessional delivery experiences I've ever dealt with.<br><br>At 4:00 PM, I received a call stating that a washer would be delivered that same day and that someone must be home between 6:00-8:00 PM. Based on that instruction, both my husband and I left work early, losing hours of pay to make sure we were available.<br><br>The delivery never happened.<br><br>Later, we found out--through the building superintendent, not the company--that the delivery team allegedly couldn't complete the delivery because they were "missing a piece." This information was never communicated to me directly. No call. No text. No update. No attempt to reschedule.<br><br>To make matters worse, the superintendent was never informed by management that a delivery was even scheduled, showing a complete lack of coordination and communication.<br><br>This company wasted our time, , and showed zero accounta

• GGoogle reviewer

  Local Guide

  Feb 2, 2025

  Rating only — no comment.

• GGoogle reviewer

  Local Guide

  Nov 26, 2024

  I always call up Mr Berger for any need in appliances, extremely happy of the service and patience.

• GGoogle reviewer

  Mar 15, 2024

  Rating only — no comment.

• GGoogle reviewer

  Local Guide

  May 22, 2023

  This review is based on customer service before a sale and attempt at making a purchase. Storefront office confusing with multiple desks shared by other contractors divided by partitioning space. Walked in, immediately saw disorganized showroom and was ignored until we spoke directly to a different vendor (home improvement) who was nice enough to give us a card from the appliance person we needed to see. We were told he was on the phone. Waited about 40 minutes, and within the time called and left a message. Found another appliance shop in neighboring New Milford and placed a moderate sized Speed Queen washer/dryer set. 5 days later, still haven't received a callback. It's possibly bias. Two women walk into a Hasidic Jewish establishment.

• GGoogle reviewer

  Apr 28, 2023

  Did not notify of install and missing kitchen utensils and cookware