Jersey Mike's Subs

Review quality analysis

Computed from 18 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

• GGoogle reviewer

  Local Guide

  Jul 18, 2026

  I don't know if people in North Jersey just don't know what a good cheesesteak is... because this place was garbage. It's just another in a long line of crappy cheesesteaks from North Jersey. I ordered their so called, "Giant." Yeah right... Look at the pictures and judge for yourself. North Jersey tends to serve salad sandwiches... Not cheesesteaks. This location in particular, I think might be even worse than the Hackensack location. Someone asked the other day... "Jersey Mike's or Quiznos?" My response... Neither.

• GGoogle reviewer

  Local Guide

  Mar 21, 2026

  Friendly service and sandwiches are always made just right!

  Owner response · Apr 12, 2026

  Thanks, Sudharshini! We're thrilled to hear you enjoyed the friendly service and perfectly made sandwiches. We'll pass your kind words on to the crew. Hope to see you again soon!

• GGoogle reviewer

  Local Guide

  Feb 14, 2026

  had a great experience at this jersey mike's and just wanted to shout out the young girl working that evening, i forgot her name but she seriously deserves a raise!! she was the best, made our sandwiches perfectly, and was so kind and patient the whole time! we asked how she was doing and she told us she had been working over a 10 hour shift that day, and she was still so sweet and helpful!! employees like that make people want to come back, she really stood out!!

  Owner response · Mar 13, 2026

  We're delighted to hear about your fantastic visit! It's wonderful to know our team member made your experience memorable. We'll make sure to pass along your praise. Looking forward to welcoming you back for more delicious subs!

• GGoogle reviewer

  Jan 31, 2026

  Beyond disappointed with the service. I came in an ordered a 17 regular size on Rosemary Parmesan bread.<br>They hand me me sandwich without asking if I would like any additional toppings on it. After they handed it to me, I asked if I could please have lettuce and tomato on it. They took it back and added it. When I went to sit down to eat I realize it is on the wrong bread.<br>I go back to the counter to let them know. They tell me NO you did not ask for rosemary Parmesan bread. I than said yes I did, I said it twice: because that is the only bread I like from here. Then the 3 ladies behind the counter in Spanish say I'm lying and I never asked for that bread. Little did they know I am also speak Spanish. That was beyond rude and disrespectful. Poor service

  Owner response · Feb 11, 2026

  We apologize for the disappointing experience, Elizabeth. It's unacceptable that you were treated this way, and we'll address this with our crew. Your feedback is crucial for us to improve, and we hope you'll give us another chance in the future.

• GGoogle reviewer

  Local Guide

  Jan 21, 2026

  Work in a nearby office, they have never messed up my order and it is always ready when I come. I need the gluten free bread for health reasons and have never had an issue at this one, great work !

  Owner response · Feb 11, 2026

  Joseph, we're delighted to know that our service and gluten-free bread have been spot on for you. Your feedback is a great boost for our team. Can't wait to see you back for another A Sub Above experience!

• GGoogle reviewer

  Jan 21, 2026

  honestly the most uncomfortable experience of my life. He kept making sexual passes at my wife and daughter and they had to leave the store. Never come here.

  Owner response · Feb 11, 2026

  We're very sorry to hear about your experience, Daniel. This is not the standard we hold ourselves to, and we will be addressing this issue with our team. Please feel free to contact us directly if you wish to discuss this matter further.