Omusubi Gonbei omusubiQuan Mi Wei

Review quality analysis

Computed from 16 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Local Guide

  Aug 1, 2026

  Rating only — no comment.

  Owner response · Aug 7, 2026

  Dear Krys,<br>Thank you so much for your great rating! We hope to see you again!

• GGoogle reviewer

  Local Guide

  Jul 26, 2026

  Okay food. Poor service.

  Owner response · Aug 7, 2026

  Dear P S,<br>Thank you for taking the time to share your feedback.<br><br>We regret that our service did not meet your expectations. Providing warm and attentive service is one of our top priorities, and we take your comments seriously.<br><br>If you would be willing to share more details about your experience, we would greatly appreciate the opportunity to learn from your feedback. Please feel free to contact us at gonbei.nj@gmail.com at your convenience.<br><br>Thank you again for your valuabl

• GGoogle reviewer

  Jul 5, 2026

  Was our go to spot but now everything shrank. The regular/spicy bombs are much smaller now and more expensive. Very disappointing.

  Owner response · Aug 7, 2026

  Dear Tom,<br>Thank you for sharing your feedback. We regret that your recent experience did not meet your expectations.<br><br>We would like to clarify that we have not changed the any size of our riceball. However, we understand your concern and take this feedback seriously. We will review our preparation process to ensure our portions and fillings remain consistent.<br><br>We would appreciate the opportunity to learn more details directly from you. If possible, could you please share any photo

• GGoogle reviewer

  Local Guide

  May 7, 2026

  Size getting smaller. Not worth the price they are charging.

  Owner response · Jun 8, 2026

  Dear Wilson,<br><br>Thank you for your feedback.<br><br>We are sorry to hear that your recent experience did not meet your expectations.<br><br>Please be assured that our omusubi sizes have remained the same. We truly appreciate you taking the time to share your thoughts with us. Your feedback is very important, and we will continue to train our team to ensure a consistent experience for all of our guests.<br><br>Thank you again for your continued support.

• GGoogle reviewer

  Local Guide

  Feb 3, 2026

  Inside the Mitsuwa food court. Flavor is good, but there's not much filling, and it's mostly rice. Disappointing<br><br>- Grilled eel onigiri ($3.60): 6/10<br>- Spicy chicken onigiri ($3.10): 6/10

  Owner response · Feb 8, 2026

  Dear Mei,<br>Thank you very much for taking the time to leave a review. <br>We are sorry to hear that our Omusubi may not be your favorite. We'd like to encourage you to try our other offerings if you are ever in the area again to see if they better fit your taste. <br>We understand that preferences can vary, and we appreciate your feedback as we continue to improve our offerings.<br>Please know that we take all feedback seriously and will definitely strive to improve the quality of our offering

• GGoogle reviewer

  Local Guide

  Jan 20, 2026

  My go to spot when in the area. The portions are perfect and the prices are hard to beat.<br><br>Went recently and they were sold out of their "bomb" and was a little bummed. One of the workers over heard and quickly made one on the spot. Forever grateful for you and the staff!

  Owner response · Feb 8, 2026

  Dear Bryan,<br>Thank you very much for your great review. Your kind words are greatly appreciated and serve as motivation for our team to continue delivering exceptional products and services.<br>We are very happy to hear that you enjoyed our various kinds of Omusubi. We look forward to serving you again soon!