Regus

Review quality analysis

Computed from 5 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  May 19, 2026

  Rating only — no comment.

  Owner response · Jun 7, 2026

  Hi Mirna Figueroa, we appreciate the 5-star review! If there's anything specific you enjoyed about your visit, we'd love to hear your thoughts. Thanks again.

• GGoogle reviewer

  Local Guide

  Apr 2, 2026

  Things were ok at the beginning until Indecised to leave. They did not return my work space retainer($800) and asked me to pay for 1 month<br>Which I never agreed to. Their system had a tech issue that did not allow me to cancel my membership. I explained to them it was a tech issue on their part not mine. They still forced me to stay and keep asking via email for payments . Their staff supposedly escalated the issue but they never really helped me either. The front desk staff is friendly and kind. But I am extremely disappointed at Regus Englewood. Do not join this space.

  Owner response · May 8, 2026

  Hi Alex Castro, thank you for taking the time to share your feedback. We're very sorry to hear about the issues you experienced with your retainer, cancellation process, and the support received during this time. Please raise a ticket via the Help section of your online account so our team can urgently review your case and assist you directly.

• GGoogle reviewer

  Local Guide

  Feb 20, 2026

  Love my Regus center! Our Community Manager is amazing and so helpful! Highly recommend!

  Owner response · Mar 9, 2026

  Hi Noreen Schmitt, we are pleased you had a positive experience with us and thank you for taking the time to leave us a 5-star review score. We hope to see you again soon!

• GGoogle reviewer

  Local Guide

  Aug 23, 2025

  "Dishonest individuals frequently break their promises, so it's crucial to carefully review the contract before signing.<br><br>Watch out for the following:<br><br>1- Hidden fees for additional services that weren't agreed upon in the contract.<br>2- Misleading claims about services. (Make sure everything is clearly written in the contract.)<br>3- Unexpected price increases when renewing the contract without any notice or explanation.<br>4- They will keep ignoring you when you ask them about those problems.<br><br>Regus is a scam!<br><br>p.s - Even your reply pushes people further away from you Regus. Good luck with your meaningless approach.

  Owner response · Sep 5, 2025

  Hi JN C. We're sorry to hear of your dissatisfaction. We'd love to help but haven't been able to identify your account based on the information you provided. Please log a ticket through the Help section of your online account so we can assist. Thank you.

• GGoogle reviewer

  Jul 2, 2025

  Avoid this company at all costs. They operate in bad faith and behave like scammers. They'll promise you one thing and do another--adding hidden fees, making misleading claims about services, and increasing prices without warning. When you try to address the issues, they ignore you completely.<br><br>They even refused to go to arbitration, despite it being clearly stated in the contract. Instead, they charged my account and disappeared--no responses, no resolution. This is a failed company trying to trick people and steal money. Stay away.

  Owner response · Sep 5, 2025

  Hi Dani, we're sorry to hear about your experience. We'd love to help but haven't been able to identify your account based on the information you provided. Please contact your centre team so they can assist you. Alternatively, you may log a ticket through the Help section of your online account. Thank you.

• GGoogle reviewer

  Local Guide

  Nov 4, 2024

  Terrible! I registered for a space to take a virtual meeting in a secure area during my travels. I checked in just fine. But then, I left for lunch, came back and there was no one available to let me in for an hour. As a result, I missed my meeting. I blame the management for not having this space staffed properly. People use this space for important business, and it's so wrong that I wasn't able to conduct my business because only one person works there.<br><br>I requested a refund via email but haven't heard a word back. I heard bad things about this company but thought one day wouldn't hurt. I was wrong. Please trust the negative reviews. I wouldn't have even left this comment if I received a refund, but unfortunately, here we are. They couldn't even bother to rectify the situation.<br><br>UPDATE: I heard back and they said they cannot refund me because it goes against the cancellation policy. I am baffled. How do you fail to provide a service and then blame the customer? I was ther

  Owner response · Sep 5, 2025

  Hi Avery Gardner. We're sorry to hear of your dissatisfaction. We'd love to help but haven't been able to identify your account based on the information you provided. Please log a ticket through the Help section of your online account so we can assist. Thank you.