Hertz Car Rental - Lyndhurst - Grant Avenue HLE
290 Grant Ave
Ordered by owner and customer bids — bought, not earned. BergenHub promotes Bergen County businesses; it doesn't rate service quality.
In Lyndhurst
#37 / Auto
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In Lyndhurst overall
#338 of all businesses
Vehicle & Equipment Rental
#2 in town
Composite score
1 / 100
rating · quality · popularity
Review quality analysis
Computed from 16 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).
What customers mention
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Customer reviews
Ratings and comments from Google and BergenHub members, combined into one score. Sign in with a verified-email account to add yours.
- GGoogle reviewerLocal GuideAug 14, 2026
Our customer service rep Frederick was absolutely amazing today. We can came in 6 minutes before close and he was very calm and did not show a hint of frustration. He was extremely helpful with the process and showed great patience and provided some educational tips for the future when renting. You can guarantee I'm coming back!!!
- GGoogle reviewerLocal GuideJul 27, 2026
Wow I haven't rented in cars in over 20yrs Frederick the manager was very excellent service and n knowledge of me rentinga car today I highly recommend
- GGoogle reviewerJul 23, 2026
The Hertz car rental business in Lyndhurst is a locals' secret! They always have nice cars available for rent here, and they will work with you. They are also available for last-minute bookings. Frederic and the man before him (now retired) are both so kind and accommodating. They truly know customer service. This is a locals', insiders' secret for car rentals in Hudson County. I never go anywhere else. Extremely clean, dependable and professional. Their after-hours drop-off is so amazing and vital to my choosing there. Great business!
- GGoogle reviewerLocal GuideJun 10, 2026
Frederic made the experience perfect for me. Courteous, easy to work with, and a total gentleman. The lot is also in an easy to access place, and dropping off the keys after hours is simple. I was preferential to the Montclair Hertz location prior to this but I'll be going here every time. Also, Hertz is much better than enterprise. The experience is more personal here. Highly recommend.
- GGoogle reviewerLocal GuideJun 10, 2026
I would like to recognize the CSR that helped me! His name is Frederic. On June 5th, he was very helpful to me and I needed it! Due to a misunderstanding, I booked at a different site, but showed up at the Lyndhurst operation just prior to closing. Long story, short - the operation that I was to have gone to ended up having no cars available, so I needed to get one at this Lyndhurst branch. Luckily, Frederic had one, and only one, car left. He was able to rent it to me! His willingness to scramble (getting things switched in the computer, etc.), and his kind / professional way was really appreciated! For the Hertz management staff that will / may read this review, please recognize Frederic for his fine work and for representing Hertz in a great way! Thank you!
- GGoogle reviewerApr 23, 2026
Frederic is very helpful and professional. I highly recommend him.
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