Northwell Health Primary Care & Pediatrics at Ridgefield

Review quality analysis

Computed from 19 text reviews using BergenHub's quality scoring (sentiment, owner responsiveness, review depth).

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• GGoogle reviewer

  Jul 17, 2026

  Great doctor's very friendly and knowledgeable.<br>Also all the stuff are very helpful<br>Highly recommend

  Owner response · Aug 9, 2026

  Thank you, Nick!

• GGoogle reviewer

  Local Guide

  Jul 1, 2026

  Do not book an appointment at any Nuvance in Ridgefield CT. The non-medical staff is rude and uninformed. I don't usually plan on spending 45 minutes in the waiting room.

  Owner response · Aug 9, 2026

  Rodney -long wait times and interactions that fall short of expectations are concerns we take seriously. The comments you've shared regarding the front desk experience and wait time will be brought to the attention of the practice manager for review.

• GGoogle reviewer

  Jun 4, 2026

  I feel hard pressed to give them a star at all. Two months for an appointment to see Dr D'Orso, my doctor of 20 years. Trying to charge me $750 for a physical because they didn't run the insurance. Been on hold for hours trying to rectify the situation. My sugggestion is to find another practice which is what I'll do. Good luck !

• GGoogle reviewer

  Local Guide

  May 16, 2026

  This review is for Dr Nanic who is new to the practice. I accompanied my mom to an appointment and I am so happy with the care, time, and attention taken during her visit. Dr Nanic was nothing short of amazing! I've seen how some doctors dismiss elderly patients concerns but not so with Dr Nanic. We were both so pleased with her attentiveness, care, and compassion. She meets patients where they are while giving them information to make the best decisions for their health.

  Owner response · Jun 10, 2026

  What a wonderful thing to hear about Dr. Nanic! Taking the time to truly listen and meet patients where they are, especially elderly patients whose concerns deserve real attention, is exactly the kind of care we hope for. This feedback will be shared with Dr. Nanic and our leadership team.

• GGoogle reviewer

  Apr 2, 2026

  This doctors office was the worst experience I've ever had regarding patient care. I wish I could give 0 stars. How do you let a prescription for a medical necessity sit in your inbox for 3 weeks? Never go here

  Owner response · May 11, 2026

  Chris - we're sorry to read this and understand how frustrating that must have been, especially when it involves a needed prescription. The concerns shared will be taken seriously and brought to the attention of practice leadership for review.

• GGoogle reviewer

  Dec 26, 2025

  The doctors at this practice are professional and take the time to listen, which is the main reason we continue to go there. However, the experience with the reception staff has often been disappointing. Whether calling to book an appointment or visiting in person, the service frequently feels unfriendly and unprofessional. Improving front-desk interactions would greatly enhance the overall patient experience.

  Owner response · Jan 11, 2026

  Thank you for sharing this feedback. We're glad to hear the care team takes the time to listen, and we appreciate the honest about the front-desk experience. The concerns shared will be passed along to practice leadership, as feedback like this helps us continue to improve.